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Prezi Customer FAQ

Top Answers & How-to Guides

How do I Contact Prezi Customer Service?

The question we are asked most often is about how to talk to Prezi customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Prezi Customer Questions

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Overview

What is Prezi and how does it work?

Prezi is a cloud-based software for creating dynamic presentations that differ from traditional slide formats. Its zoomable...
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What are the system requirements for using Prezi?

Prezi recommends using updated versions of browsers like Chrome, Firefox, Edge, or Safari for optimal performance. A stable...
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Is there a mobile app for Prezi?

Prezi does not provide a specific mobile app for creating presentations but offers a mobile-friendly web version. Users can...
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Functionality

Can I use Prezi offline?

Prezi mainly functions online, but users can utilize the Prezi Desktop application for offline access to create and edit...
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Can I collaborate with others on a Prezi presentation?

Prezi supports collaborative presentations, enabling multiple users to work together in real time, enhancing creativity and...
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Can I import PowerPoint or PDF files into Prezi?

Prezi allows users to import PowerPoint presentations, converting them into its own format, though some features may require...
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Is it possible to download a Prezi presentation?

Downloading a Prezi presentation is possible for users with Prezi Plus, Business, or Education accounts, which allow offline...
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Can I customize the design and layout of my Prezi presentation?

Users can indeed customize their Prezi presentations significantly by modifying templates, colors, fonts, and content layout....
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Pricing

How much does Prezi cost?

Prezi presents various pricing plans catering to different users, ranging from free basic options to advanced paid plans with...
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What are the different pricing plans available?

Prezi provides various pricing plans suitable for individual users, teams, and larger organizations, including a free basic...
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Templates and Integration

Is there a way to track the analytics of my Prezi presentations?

Prezi enables users to track presentation analytics, including views, slide duration, and audience demographics. This data...
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What types of templates does Prezi offer?

Prezi has a wide variety of templates tailored for different presentation purposes, including business, education, marketing,...
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Is there a way to integrate Prezi with other apps or tools?

Prezi offers various integrations with other applications, such as embedding presentations in websites and importing from...
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Sharing and Access

How do I share my Prezi presentation with others?

Sharing a Prezi presentation is easy and can be done in various ways. Users can generate a shareable link from the editing...
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Can I access my Prezi presentation from multiple devices?

Users can access their Prezi presentations on various devices since it is a cloud-based platform. As long as they have internet...
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We look to the Prezi issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Prezi issues reported to GetHuman

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