Fitness First Customer Service

Phone Number & Contact Info

Fitness First's Best Phone Number

0844 571 3400
Calls Customer Service·Most popular Fitness First number
Q:

How do I talk to a live human at Fitness First?

A:Calling this Fitness First number should go right to a real human being.
Q:

Does Fitness First offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-6:30pm EST. The least busy day is Wednesday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Fitness First phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Fitness First number should go right to a real human being
In fact, much of this information on this page is superfluous because this Fitness First phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Fitness First operates the call center for this 0844 571 3400 phone number Mon-Fri 8am-6:30pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 18 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Fitness First phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Fitness First staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Fitness First is Wednesday. The most busy day to call is Monday. Again, this is based on a sample of 18 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Fitness First

In summation, the best day to call Fitness First is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Fitness First number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Fitness First

If you have time to do a bit of reading before you call Fitness First, we recommend you read over some of our problem-specific articles.

What group fitness classes are offered at Fitness First?

At Fitness First, we offer a wide range of energizing and dynamic group fitness classes to suit every fitness level and interest. From high-intensity workouts to mind-body sessions, we have something for everyone. Our class roster includes popular options such as cardio-based classes like Zumba and BodyCombat, strength-building classes like BodyPump, and flexibility-boosting sessions like Yoga and Pilates. For those looking for a fun and unique workout experience, we also offer classes like DanceFit and AquaFit. Our expert instructors create a motivating and supportive environment, ensuring that each class is engaging and effective. Whether you're looking to burn calories, build strength, de-stress, or improve your overall wellness, Fitness First has a group fitness class that will help you achieve your goals.

What are the opening hours of Fitness First?

Fitness First's opening hours vary depending on the location. However, most Fitness First clubs operate from early morning to late evening, ensuring convenience for members with busy schedules. Generally, clubs open around 6:00 am and close around 10:00 pm, offering extensive access hours. Some clubs may have extended opening hours on weekdays or reduced hours on weekends, so it is advisable to check the specific club's schedule on the Fitness First website or contact the club directly for more accurate information. Fitness First aims to accommodate members' needs and provide a wide range of time slots for workouts, enabling individuals to find a convenient time to exercise and work towards their fitness goals.

Is personal training available at Fitness First?

Yes, Fitness First offers personal training services to help individuals achieve their fitness goals effectively. Our highly qualified and certified personal trainers are dedicated to providing personalized workout programs tailored to your specific needs and objectives. With extensive knowledge in fitness and nutrition, our trainers will guide and motivate you throughout each session, maximizing your results while ensuring safety and proper technique. Whether you are a beginner looking to kickstart your fitness journey or an experienced athlete seeking to push your limits, our personal trainers are here to support and challenge you every step of the way. Take advantage of our personal training services at Fitness First for a more personalized and effective fitness experience.

Top Fitness First customer service problems

Click the link above to get answers to just about any Fitness First customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Fitness First Customer Service Contacts

There are of course other ways to contact Fitness First customer service besides the phone. Below we list the best ones, by medium.

Fitness First Customer Help Desk / Web Support

fitnessfirst.co.uk - Customer Service
Online customer service support
As a last, sometimes only, resort- Fitness First customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Fitness First's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fitness First agent. This phone number is Fitness First's best phone number because 108 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 571 3400 include Become a member, Cancel membership, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Fitness First first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Fitness First has 1 phone number. It's not always clear what is the best way to talk to Fitness First representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Fitness First. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Fitness First. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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