What is Finish Line's return policy for items purchased online?
Asked a year ago
Finish Line's return policy for items purchased online allows customers to return their merchandise within 45 days of the purchase date. The items must be in new and unworn condition, with all original tags attached. Customers have two return options: they can either return the items to a Finish Line store or ship them back using the provided prepaid return label. If returning to a store, the customer must bring a copy of the packing slip or the online order confirmation email for verification. Refunds are issued to the original method of payment, and it may take up to 10 business days for the refund to show on the customer's account. Please note that shipping charges are non-refundable, and some exclusions may apply. For further assistance, customers can contact Finish Line's Customer Care team.
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