Can I return or exchange a customized or personalized item?
Asked a year ago
No, unfortunately customized or personalized items cannot be returned or exchanged at Finish Line. This is because these items are specifically tailored to your preferences and cannot be resold to other customers. It is important to double-check your customization details before placing an order to ensure accuracy. However, if there is a defect or issue with the item caused by Finish Line, we will be more than happy to assist you in resolving the matter. Please contact our customer service team with any concerns about your customized or personalized item.
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