1. All Companies › 
  2. Duncan Hines Customer Service › 
  3. FAQ
Updated

Duncan Hines Customer FAQ

Top Answers & How-to Guides

What is Duncan Hines's Phone Number?

The question we are asked most often is about how to talk to Duncan Hines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do Duncan Hines products contain nuts or allergens?

No, Duncan Hines products do not contain nuts or allergens. We understand the importance of allergen safety and take extra precautions...
Ask any question you have about Duncan Hines customer service, get an answer now.
Contact Duncan Hines customer service

Products

What products does Duncan Hines offer?

Duncan Hines offers a wide range of delicious baking products that will elevate your baking experience. Our product line includes cake...
Read more

Ingredients

Are Duncan Hines products gluten-free?

No, most Duncan Hines products are not gluten-free. The majority of our products contain wheat-based ingredients, which naturally contain...
Read more

Do Duncan Hines products contain any artificial ingredients?

No, Duncan Hines products do not contain any artificial ingredients. We believe in providing our customers with delicious and high-quality...
Read more

Availability

Where can I find Duncan Hines products in stores?

Duncan Hines products can be found in a wide range of stores across the United States. You can locate our products in major grocery...
Read more

Storage

Can I freeze a Duncan Hines cake after baking it?

Yes, you can freeze a Duncan Hines cake after baking it. Freezing a Duncan Hines cake is a great way to extend its shelf life and have...
Read more

How long can I store a Duncan Hines cake mix?

Duncan Hines cake mixes can generally be stored for up to one year from the date of purchase. To maintain the best quality of their...
Read more

What is the shelf life of Duncan Hines frosting?

The shelf life of Duncan Hines frosting varies depending on the specific product. Generally, unopened cans or tubs of frosting can...
Read more

Baking

Can I use Duncan Hines cake mix to make cupcakes?

Yes, you can absolutely use Duncan Hines cake mix to make cupcakes! Our cake mixes are versatile and can be used to create delicious...
Read more

What is the recommended baking temperature and time for Duncan Hines brownies?

The recommended baking temperature for Duncan Hines brownies is 325°F (163°C). Preheat your oven to this temperature before baking....
Read more

Vegan Options

Are there any vegan options available in Duncan Hines products?

Yes, there are vegan options available in Duncan Hines products. While not all of our products are vegan, we do offer a variety of...
Read more

Substitutions

Can I substitute ingredients in Duncan Hines recipes?

Yes, you can substitute ingredients in Duncan Hines recipes. While we recommend following the instructions for best results, there...
Read more

Allergens

Do Duncan Hines products contain nuts or allergens?

No, Duncan Hines products do not contain nuts or allergens. We understand the importance of allergen safety and take extra precautions...
Read more

Help me with my Duncan Hines customer service issue

Ask any question you have about Duncan Hines customer service. We will do our best to get you answers right away.
We look to the Duncan Hines issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Duncan Hines issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated