What Do I Do If My Converse Gift Card Balance Won't Load?

If your Converse gift card won't load, ensure the Converse gift card has no damage on it. If there are any cracks or other damage, you won't be able to use your gift card. Check if you still have a balance on the gift card. If you haven't used your Converse gift card yet, ensure the card has not expired. Register or activate the gift card before trying to load money onto it.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

You recently received a Converse gift card, and when you tried to add the funds from your card to your account, the process failed and the funds did not load. The good news is you can do a few things to resolve this issue and successfully add funds to your gift card account balance. Here are a few tips that can help.

1. The Gift Card Is Invalid

The gift card may be invalid if you're sure your Converse gift card balance won't load and you've already checked the expiration date. You will also see an expiration date on most Converse brand cards. If yours has expired, you'll need to purchase a new one because you won't be able to reload them. If your card shows signs of damage or tampering, there may be a problem with its security features — in this case, try using another of your cards instead (or purchasing another one).

2. Your Converse Gift Card May Be Damaged

First, ensure you have not bent the card. Second, check that there are no scratches on the card. Any damage will affect how well it can read. Third, ensure there are no tears in the gift card. This may prevent it from reading correctly by a cashier's register.

3. Register the Gift Card

If you have registered the gift card and it still won't load, there's a good chance that you may be entering some things incorrectly. Do the following:

  • Check that you have entered the correct card number.
  • Ensure that you have entered the appropriate security code.

4. Activate Your Converse Gift Card

Ensure you've activated the gift card if it won't load. You can do this by entering the card number on the back of your Converse gift card.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
What Do I Do If My Converse Gift Card Balance Won't Load?

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