Can I return or exchange an online purchase at a Converse store?

Yes, you can return or exchange an online purchase at a Converse store. Converse offers a hassle-free return and exchange policy to ensure customer satisfaction. If you are not completely satisfied with your online purchase, simply bring the item(s) and the original invoice to a nearby Converse store. Make sure to have the credit card used for the purchase if you need a reimbursement. The item(s) must be in brand-new condition, unused, and in their original packaging to be eligible for return or exchange. Please note that Converse custom products are final sale and cannot be returned or exchanged. The friendly store staff will be happy to assist you and provide a suitable solution based on your needs.