How Do I Buy a Gift Card from Converse?
You can purchase a Converse gift card on the website or at the retail store, and have it shipped to the recipient. Click Mail a Gift Card, choose the amount, and type in the required information. Add the item to your cart and follow the instructions to complete the sale process. Gift cards don't expire and can be used at the Converse website or retail store multiple times.
Customers can purchase and redeem gift cards at Converse retail stores and on their official website. If you buy Converse items on the website, you can redeem up to two gift cards per transaction.
Buying a Converse Gift Card
Converse gift cards never expire and you can use them multiple times. You can use the remaining balance for your future purchases. Below are the steps to buying a Converse gift card:
1. Visit Converse's official website and go to the gift cards page.
2. Click Mail a Gift Card.
3. Choose the gift card amount you want to buy. You can purchase at least $25 and a maximum of $250.
4. Type in the required information on the website.
5. Add to the cart and follow the on-screen instructions to complete the process.
Gift cards are placed in Converse envelopes and shipped to the address. Recipients can redeem them anytime. If you have questions about buying Converse gift cards, contact Customer Support.
How to Check Converse Gift Card Balance
You'll only need your gift card number and pin to check your Converse gift card balance. Below are the steps:
1. Visit the gift cards page on the official website.
2. Click Check Your Balance and enter the required information.
3. Check the "I'm not a robot" box and hit Check Balance.
The pin and gift card numbers are found on the back of the card. Note that you can't reload gift cards but can always use the available balance for future purchases.
How to Return an Order
Customers have up to 30 days to either request a refund or exchange an order. Below are the steps to return an order to Converse:
1. Put the items purchased in the shipping box.
2. Attach the return label to the box. You can find the return label in the original packaging.
3. Drop the package at any UPS location.
Returns are processed within two business days. Note that you can also return the item at any Converse store. You will be given a new gift card if you paid for the item with a Converse gift card.
If you don't have a return label, you can request one in the Order Status window or return the item at the physical store. You can also contact Customer Support.
Customers can also exchange an order. Just contact Customer Service for the process and they will ship the new item to your address.
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