Chipotle Mexican Grill, Inc. Customer FAQ

Top Answers & How-to Guides

What is Chipotle Mexican Grill, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Chipotle Mexican Grill, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Chipotle's rewards program and how does it work?

Chipotle's rewards program, called Chipotle Rewards, is a loyalty program designed to benefit frequent customers. It is straightforward...
Ask any question you have about Chipotle Mexican Grill, Inc. customer service, get an answer now.

Recent Chipotle Mexican Grill, Inc. Customer Questions

How do I file a complaint with Chipotle regarding the cleanliness of a location.

You can file a complaint directly through the Chipotle website. Head to the 'Contact Us' section and fill out the form given with all the necessary details including your concerns about cleanliness at a specific location. Alternatively, you can also voice your complaint through the Chipotle app. Choose the feedback option and provide details about your experience. Your concerns will be forwarded to the appropriate department for review.
Asked Mar 23, 2024 3:38 PM

Help me with my Chipotle Mexican Grill, Inc. customer service issue

Customer Service

How Do I File a Complaint with Chipotle?

If you have a complaint with your order, you may contact members of the support team with these helpful tips.

What Should I Do If I Was Overcharged by Chipotle?

Chipotle is a successful restaurant known for its fast service and fresh ingredients. If you are a fan of their food but have been...

Allergen Information

What is Chipotle's allergen information?

Chipotle provides detailed allergen information to help customers with dietary restrictions. The company acknowledges that cross-contact...

Vegetarian and Vegan

Does Chipotle have vegetarian or vegan options?

Yes, Chipotle offers a wide range of options for both vegetarians and vegans. You can customize your meal by choosing from a variety...

Menu Ingredients

What are the ingredients in Chipotle's guacamole?

Chipotle's guacamole is made with a simple yet flavorful combination of fresh ingredients. The main ingredients include ripe Hass avocados,...


Does Chipotle offer catering services?

Yes, Chipotle does offer catering services. Whether it's a small gathering or a larger event, Chipotle provides delicious and customizable...

Does Chipotle offer delivery services?

Yes, Chipotle offers delivery services through various third-party delivery platforms like DoorDash, Uber Eats, Grubhub, and Postmates....

Payment Methods

What are the accepted methods of payment at Chipotle?

Chipotle Mexican Grill accepts several commonly used methods of payment to provide customers with convenience and flexibility. Firstly,...

Nutritional Information

What is the nutritional information for Chipotle's menu items?

Chipotle provides nutritional information for their menu items on their website. The information includes calorie content, fat content,...

Online Ordering

Can I order online or through a mobile app?

Yes, you can easily order online or through the Chipotle mobile app. Chipotle offers a convenient ordering system that allows customers...

Gluten-Free Options

Are there any gluten-free options at Chipotle?

Yes, Chipotle offers a variety of gluten-free options. Many of their protein options, such as chicken, steak, carnitas, and sofritas,...

Hours of Operation

What are Chipotle's hours of operation?

Chipotle Mexican Grill's hours of operation may vary depending on the location. Generally, Chipotle is open from 10:45 AM to 10:00...

Gift Cards

Does Chipotle offer gift cards?

Yes, Chipotle does offer gift cards. These gift cards can be purchased both online and in-store. Whether you want to celebrate a special...

Rewards Program

What is Chipotle's rewards program and how does it work?

Chipotle's rewards program, called Chipotle Rewards, is a loyalty program designed to benefit frequent customers. It is straightforward...
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