Chipotle Mexican Grill, Inc. Customer Service

Phone Number & Contact Info

Chipotle Mexican Grill, Inc.'s Best Phone Number

Calls Corporate Offices·Most popular Chipotle Mexican Grill, Inc. number

How do I talk to a live human at Chipotle Mexican Grill, Inc.?

A:Just wait on the line

Does Chipotle Mexican Grill, Inc. offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-5pm EST. The least busy day is Thursday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Chipotle Mexican Grill, Inc. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Just wait on the line

What are the hours and when should I call?

Chipotle Mexican Grill, Inc. operates the call center for this 303-595-4000 phone number Mon-Fri 8am-5pm ET. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,859 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chipotle Mexican Grill, Inc. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chipotle Mexican Grill, Inc. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Chipotle Mexican Grill, Inc. is Thursday. The most busy day to call is Friday. Again, this is based on a sample of 1,859 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Chipotle Mexican Grill, Inc.

In summation, the best day to call Chipotle Mexican Grill, Inc. is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chipotle Mexican Grill, Inc. staffs the call center well on Thursday.

Why Customers Call Chipotle Mexican Grill, Inc.

If you have time to do a bit of reading before you call Chipotle Mexican Grill, Inc., we recommend you read over some of our problem-specific articles.

What are Chipotle's hours of operation?

Chipotle Mexican Grill's hours of operation may vary depending on the location. Generally, Chipotle is open from 10:45 AM to 10:00 PM, seven days a week. However, it is recommended to check the specific hours of the desired Chipotle location by using the "Find a Chipotle" feature on the official website or by calling the restaurant directly. Additionally, special holiday hours might apply, so it is advisable to confirm any changes during holidays or special occasions. Chipotle strives to provide convenient and consistent service to its customers, maintaining a focus on serving high-quality, customizable Mexican meals throughout their operating hours.

What is Chipotle's allergen information?

Chipotle provides detailed allergen information to help customers with dietary restrictions. The company acknowledges that cross-contact is possible, and although they take precautions to prevent it, they cannot guarantee that their menu items are completely free of allergens. The primary allergens present in Chipotle's foods are dairy, wheat, gluten, and soy. They have an allergen information chart available on their website, which lists specific menu items and the allergens they contain. Additionally, Chipotle allows customers to customize their meals, offering options like lettuce wraps and bowls that can be tailored to individual preferences and dietary needs. It is recommended that individuals with severe allergies consult with a manager or Chipotle's allergen information for a safer dining experience.

What are the ingredients in Chipotle's guacamole?

Chipotle's guacamole is made with a simple yet flavorful combination of fresh ingredients. The main ingredients include ripe Hass avocados, red onions, cilantro, lime juice, and kosher salt. By using only high-quality Hass avocados, a creamy and rich texture is achieved. The red onions add a touch of crunch and mild onion flavor, while the cilantro provides freshness and a hint of herbaceousness. Lime juice is added for acidity, enhancing the natural flavors. To balance and enhance the overall taste, kosher salt is used sparingly. This combination results in a delicious guacamole that perfectly complements Chipotle's menu items, providing a delightful burst of flavor with every bite.

Top Chipotle Mexican Grill, Inc. customer service problems

Click the link above to get answers to just about any Chipotle Mexican Grill, Inc. customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Chipotle Mexican Grill, Inc. Customer Service Contacts

There are of course other ways to contact Chipotle Mexican Grill, Inc. customer service besides the phone. Below we list the best ones, by medium.

Chipotle Mexican Grill, Inc. Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- Chipotle Mexican Grill, Inc. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Chipotle Mexican Grill, Inc.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Chipotle Mexican Grill, Inc. agent. This phone number is Chipotle Mexican Grill, Inc.'s best phone number because 11,154 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 303-595-4000 include Make a reservation, Delivery problem, Cancel a reservation, Complaint, Overcharge/Strange charge and other customer service issues. Rather than trying to call Chipotle Mexican Grill, Inc. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Chipotle Mexican Grill, Inc. has 1 phone number. It's not always clear what is the best way to talk to Chipotle Mexican Grill, Inc. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Chipotle Mexican Grill, Inc.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Chipotle Mexican Grill, Inc.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!