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Chicago Cutlery Customer FAQ

Top Answers & How-to Guides

How do I Contact Chicago Cutlery Customer Service?

The question we are asked most often is about how to talk to Chicago Cutlery customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Chicago Cutlery customer service, get an answer now.

Recent Chicago Cutlery Customer Questions

I cant get the zip ties off the new steak knives. Too thick and tight to cut with scissors

We suggest carefully using a pair of wire cutters or a utility knife to remove the zip ties from your new steak knives. Please take care not to scratch or damage the knives when doing so. Hold the knife securely by the handle, and cut the zip tie away from the blade to avoid injury. Remember, safety first. If you're unable to do it yourself, consider getting help from someone who is comfortable with using these tools.
Asked Mar 30, 2024 5:21 PM

Help me with my Chicago Cutlery customer service issue

Purchasing and Returns

How Do I Exchange and Item to Chicago Cutlery?

Getting a refund through Correlle is easy. All you need is the original packaging and receipt and you can make a return simply...

Can I purchase Chicago Cutlery knives directly from the website?

Chicago Cutlery does not sell knives directly on their website. Instead, their site provides information about products and...

Can I return a Chicago Cutlery product if I am not satisfied with it?

Chicago Cutlery typically allows returns or exchanges for unsatisfactory products, provided customers keep their receipt and...

Do you offer knife sets or bundles?

Chicago Cutlery provides a range of knife sets and bundles suitable for both amateur cooks and professional chefs. These...

Warranty and Support

What is the warranty on Chicago Cutlery products?

Chicago Cutlery products usually feature a limited lifetime warranty that protects against defects in materials and workmanship...

Are Chicago Cutlery knives suitable for professional use?

Chicago Cutlery knives are appreciated for their quality and affordability, making them suitable for both home and some...

Can I find replacement parts for my Chicago Cutlery products?

Replacement parts for Chicago Cutlery products can be obtained, as they provide options for damaged or lost items. Visiting...

Care and Maintenance

Can I sharpen my Chicago Cutlery knives myself?

Yes, sharpening Chicago Cutlery knives at home is feasible using methods like honing steels for edge maintenance and more...

Are Chicago Cutlery knives dishwasher safe?

Chicago Cutlery knives are not recommended for dishwasher use as it may damage their blades and handles. Hand washing with mild...

What is the best way to maintain the sharpness of my knives?

To keep Chicago Cutlery knives sharp, use a wooden or plastic cutting board, hone regularly with honing steel, and sharpen as...

What is the recommended way to clean my Chicago Cutlery knives?

To clean Chicago Cutlery knives, hand wash them with warm, soapy water right after use. Avoid soaking or using a dishwasher to...

Product Information

What materials are Chicago Cutlery knives made of?

Chicago Cutlery knives are mainly crafted from durable stainless steel, featuring full tang construction for strength. Some...

Do Chicago Cutlery knives come with a storage block?

Chicago Cutlery provides different knife sets and individual knives, some of which include a storage block for convenient...

What is the difference between the various Chicago Cutlery knife collections?

Chicago Cutlery features multiple knife collections tailored to different needs, including the Classic, Professional, and Soft...

Are Chicago Cutlery knives available in different colors or finishes?

Chicago Cutlery provides an assortment of knives in various colors and finishes. While many knives showcase classic stainless...
We look to the Chicago Cutlery issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Chicago Cutlery issues reported to GetHuman

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