How Do I Exchange and Item to Chicago Cutlery?
Getting a refund through Correlle is easy. All you need is the original packaging and receipt and you can make a return simply because you didn't like the product you bought. Your refund will not include shipping costs. You can also make returns in-store, all you need is receipt, original packaging and order confirmation showing the price of the product.
Chicago Cutlery, through the Corelle Brands LLC Consumer Care Center, will return any product that the consumer is not 100% satisfied with within 90 days of the purchase. However, unfortunately products must be totally unused and still remain in the original packaging, and you must also have the receipt of purchase in order for you to return the product via shipping or in any of Correlle's retail stores. Furthermore, the cost of shipping and the $8 prepaid return cost will not be included in your refund.
Online or Phone Returns:
This service is offered so that people like yourself can easily return products that are either not what they meant to purchase or that they simply are not happy with. Unfortunately, this service is not offered to those living in Canada due to accessibility issues for UPS drop-off locations.
In-Person Returns:
It's important to note that you can only use the Consumer Care Center to get a refund or exchange if you purchased your product online or over the telephone. If you purchased your product in person at a brick and mortar store then you need to get your refund via Corningware, Corelle or another associated retail store. You will still need your receipt and original packaging.
However, if you made your purchase online then you can make your return in person in case you don't want to wait for shipping. All you need to do is go to a Corelle, Corningware or another associated retail store with your product, receipt, original packaging, and order confirmation showing the price you paid.
Damaged Items:
If you are making a return for a damaged item then the process will be different. If your item is damaged then you should contact Corelle directly. Click here to get in contact with a representative from Corelle to talk about the issues with your product and get a refund.
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