How Do I Update My Mailing Address on My Capital One Account?

Introduction

Keeping your mailing address current is important for managing your Capital One account. Therefore, if you recently moved, you will need to update your mailing address on your Capital One account. This guide will show you how to do this with step-by-step, easy-to-follow instructions.

Decide How You Want to Update Your Address

There are a few different ways to update your mailing address, including online, through the Capital One mobile app, or by calling customer service. The easiest and fastest way to do this is online.

Before starting, make sure you have your new address available with the correct ZIP code and apartment or unit number.

Log In to Your Capital One Account Online

To update your mailing address online... Visit the Capital One website and sign in using your username and password. Once you’re in, go to your account dashboard, then select “Profile” or “Personal Information” — this is located under the main menu or your profile icon in the upper right corner of the page.From there, choose “Contact Information.” You’ll see your current mailing address listed along with an “Edit” option. Click it and enter your new address. Double-check that every line is accurate to prevent mail delays.After verifying your information, click “Save”. You may be asked to complete a short verification step, such as confirming a code sent to your phone or email, to protect your account.

Update Your Address Using the Capital One Mobile App

If you prefer to use your phone... Open the Capital One mobile app and sign in. Tap your profile icon in the top corner, then select “Settings.” Choose the option for “Contact Information.”Please enter your new address and review it carefully for accuracy. Once you confirm your changes, Capital One will update your mailing address across your account. You’ll receive a confirmation message when the update is processed.

Contact Capital One by Phone

If you can’t access your online account or would rather speak to someone directly, click here to contact Capital One’s customer service team.

When calling, be prepared to verify your identity. You will need to confirm details such as your full name, last four digits of your Social Security number, and date of birth. After verification, the representative will update your mailing address for you and confirm when the change will take effect.

Verify the Update and Check Future Statements

After your mailing address is updated, allow a few business days for the change to appear in Capital One’s system. You can log back into your account later to confirm that the address listed is correct.

Conclusion

Updating your mailing address with Capital One is a quick process that helps keep your account secure and your communications consistent. It only takes a few minutes, whether you do it online, through the mobile app, or by phone, and it can save you from missing important documents or replacement cards in the future.

Whenever you move or make a change in residence, update your contact information with Capital One and also with other financial institutions, employers, and utility companies. Staying on top of these details ensures a smooth transition and continued access to all your essential financial services.