What do I do if my Boost Mobile phone is lost or stolen?

In a nutshell: If your Boost Mobile phone is lost or stolen, seek assistance promptly by visiting the Boost Mobile Website, locating the "Support" section, and clicking on the "Get Help" button. Choose to chat with Boost Mobile

Introduction

If your Boost Mobile phone is lost or stolen, don't wait to seek assistance. The following are steps to take that may help with the situation.

What You'll Need

Web browser

Go to the Boost Mobile Website

Visit the Boost Mobile home page.

Locate the Menu

At the top right of the Boost Mobile page will be three horizontal lines. Click on this section to expand the menu.

Locate the Support Section

Scroll down until you see the section that states "Support." Click on this link. Doing so will bring you to another page that says "Boost Mobile Support" in yellow letters.

What do I do if my Boost Mobile phone is lost or stolen? (Step 3)

Find the Appropriate Section

Scroll down until you see the "Support" section.

Go to the Next Help Section

In the "Support" section, you'll see a few options, including a black button that states "Get Help" in white lettering followed by a right-facing arrow. Click on this black button. It will take you to a guide that states "Support Teams" at the top.

What do I do if my Boost Mobile phone is lost or stolen? (Step 5)

Choose Your Preferred Option

Two options can help you reach the Boost Mobile support you need for this particular situation. One option is using the Boost Mobile Chat, which is accessible via this page by clicking the white and orange bubble at the lower right corner. Another option is to call Boost Mobile Customer Care, which will allow you to verbally speak to a member of their support team.

Choose the option you're most comfortable with, and the customer service representative will assist you with the next steps depending on the details you provide them.

What do I do if my Boost Mobile phone is lost or stolen? (Step 6)

Conclusion

It can be frustrating and upsetting if your Boost Mobile phone is lost or stolen. The good news is that Boost Mobile's customer service team can help you determine the next best steps to get through the situation. If your phone was stolen, you may also want to consider reporting it to your local authorities.

Why does GetHuman Write How-to Guides for Boost Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Boost Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Boost Mobile phone is lost or stolen? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.