How Can I Change or Cancel a Payment Arrangement I Made with Boost Mobile?
In a nutshell: Boost Mobile provides flexibility for customers to manage payment arrangements, allowing changes to payment plans or due dates. The process is quick and convenient, with steps outlined for changing or canceling payments. While the due date can't
Introduction
Boost Mobile offers flexibility for its customers to manage payment arrangements according to their preferences. In cases where you want to change your payment plan, adjust the due date, or cancel an advance payment, there are straightforward steps you can follow. Boost Mobile provides multiple ways to handle your payments and the process is quick and convenient. While you can’t directly change your payment due date, there are ways to shift it by altering your payment timing or plan.
This guide will walk you through the process step by step, so you can make changes or cancellations with ease.
Visit the Official Boost Mobile Website
Open the Boost Mobile website on any browser or the "My Boost" app on your smartphone.
Log into Your Boost Mobile Account
Enter your login credentials; your phone number and account PIN. If you’ve forgotten your PIN, follow the on-screen steps to reset it.
Navigate to the “Payments” Section
Once logged in, locate the “Payment Method” section in your account dashboard. This section contains all details about your upcoming payments, including any scheduled or advance payments.
Change Your Payment Date
Boost Mobile doesn’t allow you to directly select a new due date. However, you can change it by paying on a different day. That is make a payment on the day you’d like your new billing cycle to start.
Utilize the Grace Period (Boost Premier Customers)
If you’re unable to make your payment by the due date, Boost Premier customers can take advantage of a 14-day grace period. You’ll still have access to calls and text messages for up to 60 days. You can read more about it in the “Terms & Conditions” section.
Cancel an Advance Payment
If you’ve scheduled an advance payment and want to cancel it, you have up to one hour before the payment is processed. Find the scheduled payment you wish to cancel. Click on the cancel option and confirm the cancellation.
Cancel via Customer Service
Contact Boost Mobile’s customer service team at least one hour before the payment is scheduled to be processed.
Conclusion
Boost Mobile makes it easy to manage your payments. You can indirectly change your due date by making a payment on a different day, cancel an advance payment online or through customer service, or adjust your payment schedule by switching plans. If you ever need assistance, Boost Mobile’s customer support team is just a call away.
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