Bitcoin.com Customer Q & A

Answers to Common Problems

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Bitcoin.com.
As for contacting Bitcoin.com, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Bitcoin.com.
There's more!
Click below to show 8 more questions, answers, and complete guides to common Bitcoin.com customer support problems.

Recent reasons customers contacted Bitcoin.com:

I want to buy ***.** of bitcoins and send to a different address.
The agent assigned to may want me to pay to open an account so that I could get my...
Hey my phone was stolen bitcon took *** dollars off my card plus ** dollars plus ** I d...
My Bitcoin was sent to an account on cash app but it was the wrong address it sent it t...
Someone charged $*** in bitcoin to my cash app without authorization and I really need...
I sent money in bitcoin to wrong wallet. I need to send it to the right wallet. Althoug...
I trying to get some help with this issues with scammers. They took a lot of money from...
we tey to withraw my money from upbit to cryto but still processing since friday dec* t...
Good Day,**Can you please help me, my friend sent me a Bitcoin but it was sent to my Bi...
I send***** amount to bitcoin account and he said * hours you get ****** . the pin numb...
Pin number not available please support me pin number
A person from Bitcoin ,I connect through instagram, I invest ** ,he always make argumen...
Hello I really need someone help in this matter. in August **** I had a friend that wa...
I have a problem with my transactions pending please help me
I have a problem with my transactions pending please help me in

Help me with my issue

Comparing Bitcoin.com Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact USAA page. Or look at our Contact AT&T U-Verse page. We can't really provide this kind of help if you're looking to contact Bitcoin.com because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

Does GetHuman work with Bitcoin.com?

GetHuman does not work with Bitcoin.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Bitcoin.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Bitcoin.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Close My Account on Bitcoin.com?
What are the accepted payment methods for buying coins on Bitcoin.com?
How Do I Unlock My Bitcoin.com Account?
Is there a mobile app for Bitcoin.com?
How long does it take to process a withdrawal on Bitcoin.com?
How Do I Recover a Hacked Bitcoin.com Account?
How Do I Setup Two Factor Authorization on My Bitcoin.com Account?
Solutions to common issues

Contacting Bitcoin.com at a Glance

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