How Do I Request a Refund for a Fraudulent Charge from American Apparel?
Reporting fraud through American Apparel has changed since the company partnered with Amazon. You'll need to report suspicious contact activity to Amazon since it now handles all payments and shipments for AA. Fraudulent charges are less likely in an age when you can lock your card from your financial institution's app, but they can still occur. The quickest way to get your money back is by reporting the unauthorized charges to your bank directly or by locking your card once you notice it missing.
American Apparel was once a brick-and-mortar retailer that is now online only. The company's brands and clothing lines remain the same. The only difference is its partnership with Amazon for world-wide shipping and distribution. You can still shop at American Apparel, but you'll receive the added benefit of tracking your orders and payment methods via Amazon. If any problems arise, you'll need to go through Amazon to resolve them. One question that remains to be answered is what can you do about getting a refund on a fraudulent charge? Please read on to learn more about your options if this happens to you.
Amazon's Safeguarding Policy
According to Amazon, a temporary authorization is made for each purchase in order to check the validity of the payment method and to make sure that the card used wasn't reported lost or stolen. If you reported your card missing or stolen ahead of time, this charge would drop off. There are many card issuers that allow you to temporarily lock your card through an app should you misplace it. Purchases attempted with a locked card will often be declined. In other words, if you see a possibly fraudulent charge, reporting it to your bank is the fastest way to protect your funds.
Issues of Spoofing or Spamming
Scammers trying to get your details can send emails or texts that look like they came from Amazon, but you would never receive anything from the company unless you made a purchase recently. Amazon would never ask you to share your financial details. If this happened to you, report the incident here https://account-status.amazon.com/phishing/suspicious-contact/banking-information?, and to your bank as well. Amazon takes these suspicious activities seriously, and they will help you investigate. Please reach out to Amazon's Customer Service Agents here for more information and tips to help protect your information. The agents are available 24 hours a day, seven days a week. You can also still get in touch with American Apparel representatives here anytime.
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