The return policy for American Apparel allows customers to return unworn and unwashed items within 60 days of purchase with the original tags attached. Returns can be done either in-store or online. For in-store returns, customers must bring the original receipt or proof of purchase. If returning online, customers need to complete a returns form and pay for shipping. American Apparel does not cover return shipping costs, except for defective items. Refunds are processed in the original payment method and may take up to 10 business days to reflect. However, final sale items, swimwear, underwear, and select accessories are not eligible for return. It is important to review the detailed return policy on their website for any additional specific conditions or exceptions.
If you need to call American Apparel customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular American Apparel questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.