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What is the return policy for American Apparel?

Asked 2 years ago
American Apparel has established a straightforward return policy to ensure a positive shopping experience for its customers. Generally, items that are purchased can be returned within thirty days of the original purchase date. To qualify for a return, items must be unworn, unwashed, and in their original condition, complete with any tags still attached. It is important that the packaging remains intact, as this is a requirement for processing the return successfully. Customers are encouraged to initiate the return process by visiting the returns section on the American Apparel website for the most current instructions and guidelines. Typically, customers are responsible for the return shipping costs unless the item arrives defective or incorrect. In such cases, American Apparel aims to make the process as seamless as possible by providing guidance and assistance. Once American Apparel has received and processed the returned item, the customer will typically receive a refund in the original method of payment. However, processing times may vary based on the financial institution involved. For any specific inquiries or unusual circumstances regarding a return, it may be beneficial to check the webpage for their contact information or further details. By following these steps, customers can enjoy a hassle-free return process, ensuring satisfaction with their purchasing experience at American Apparel.
Answered Aug 14th 2025

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