Contact Pokemon GO

The best of the 2 ways to get in touch with Pokemon GO by GetHuman

Pokemon GO Help-desk
Your best option for resolving your Pokemon GO customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Pokemon GO help page even faster.
Pokemon GO Phone Number
Pokemon GO doesn't have a phone number, which is a shame. Luckily, we can tell you how to get your customer service issue fixed anyways. Read on.
Pokemon GO Live Chat
Unfortunately, Pokemon GO does not offer live chat as a channel for customer service at this time.
More general info: Pokemon GO Customer Service

Recent reasons customers contacted Pokemon GO:

"I was unable to catch pokemon or fight bosses as niether wou..." · 14d ago
"Why change candy for my buddy from *to ** to * ?" · 19d ago

Pokemon GO contact information - compared

Above are our top recommendations for how to contact Pokemon GO, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Pokemon GO by looking at which ones are the fastest and which ones other customers recommend the most for solving Pokemon GO customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pokemon GO across the following mediums: Web, Email.
Phone number / contact
Wait
Votes
Online Help
Customer Service
< 6 hrs
307
pokemon-go-support@nianticlabs.com
Customer Service
< 6 hrs
394
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