Contact Pokemon GO

The best of the 2 ways to get in touch with Pokemon GO by GetHuman

Pokemon GO Customer Service Help Online
Your best option for resolving your Pokemon GO customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Pokemon GO help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Pokemon GO Phone Number
Pokemon GO doesn't have a phone number, which is a shame.
Pokemon GO Live Chat
Unfortunately, Pokemon GO does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Pokemon GO:

My bank card was hacked and being used to make purchases from your app
I have been playing Pokemon Go since it came out and since I came back from serving in...
have been playing Pokemon Go since it came out and since I came back from serving in th...
My email (old high school email) associated with my pokemon go was disabled. I cannot l...
I got a warning and have a * day ban and I don’t understand why and want my account bac...
Hey so I got a new phone and I did not transfer my data and I don’t remember my google...
I signed in the game with Apple ID but it hiding my real email with an generated one bu...
I completed a Zamazenta raid and before I could use the remaining pokeballs provided, t...
Hey, mein Pokemon Go Account JosiNavitaub** wurde durch einen Hacker gel*scht, und ich...
What do I do when I forgot my password my username my email for Pok*mon GO I don’t reme...
More customer issues

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Pokemon GO contact information - compared

Above are our top recommendations for how to contact Pokemon GO, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Pokemon GO by looking at which ones are the fastest and which ones other customers recommend the most for solving Pokemon GO customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pokemon GO across the following mediums: Web, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 7 hrs279
pokemon-go-support@nianticlabs.com
Customer Service
< 7 hrs366

Does GetHuman work with Pokemon GO?

GetHuman does not work with Pokemon GO's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Pokemon GO at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Pokemon GO's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Pokemon GO at a Glance

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