Contact Pokemon GO
The best of the 2 ways to get in touch with Pokemon GO by GetHuman
Pokemon GO Help-desk
Your best option for resolving your Pokemon GO customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Pokemon GO help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issuePokemon GO Live Chat
Unfortunately, Pokemon GO does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Pokemon GO:
I followed the step by step instructions and I still cannot recover my account
I can’t get into my Pok*mon go account at all I have changed the password and I had my...
Good day! Name is Daniel , Needing to speak to someone that has experience in people be...
I can’t recover both user name and password?
My account was wrongfully accused of cheating now I am suspended for ** days
I do have Pokemon go on my fire tablet my other one have it but it broke on me
I don't know my email or password
How can I have a location removed from the Pok*mon Go Program? There is one in our City...
My ** year old son was charged $***.** accidental, on this AP, he contacted and deleted...
My friend wizard***** is hacking in the game Pokemon Go by using a joy stick, in school...
Someone charged my debit card over $**** USD under the charge “POCKETMONS.” I already d...
My old school email will get disabled and I need to change the gmail of my POGO account...
I started my account with my school email because I rushed, I am no longer in that scho...
I purchased * of the **,*** coins for my kids and it charged me on my card but did not...
It’s not a issue but a idea for a community day *I was thinking maybe a magikarp commun...
More customer issuesHelp me with my issuePokemon GO contact information - compared
Above are our top recommendations for how to contact Pokemon GO, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Pokemon GO by looking at which ones are the fastest and which ones other customers recommend the most for solving Pokemon GO customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pokemon GO across the following mediums: Web, Email.
Phone number / contact
Wait
Votes
Online Help
Customer Service
Customer Service
< 7 hrs
308
pokemon-go-support@nianticlabs.com
Customer Service
Customer Service
< 7 hrs
395
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Contacting Pokemon GO at a Glance
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