Contact Pokemon GO

The best of the 2 ways to get in touch with Pokemon GO by GetHuman

Pokemon GO Customer Service Help Online
Your best option for resolving your Pokemon GO customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right Pokemon GO help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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Pokemon GO Phone Number
Pokemon GO doesn't have a phone number, which is a shame.
Pokemon GO Live Chat
Unfortunately, Pokemon GO does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Pokemon GO:

I need to change my date of birth. The reason is because it’s set to **** at the year a...
Hello, I'm writing as a disabled individual who is an avid fan of Pokemon Go and suffer...
I need to get back into my Pok*mon go account I haven’t been on it for about * year but...
I don’t know my email or password for my Pokemon trainer account! I have the username a...
Dear Sir*Madam* My nme is Oleg. I cant Reset my password. Could you help me , please...
I need to switch the email on my account because it keeps giving me my moms contacts on...
hi niantic,**i really would like to chnage my name one more time since i wrote the nmae...
I was logged out of my account randomly I tried to log back in and I continuously keep...
** white pokemon balls, and berry's bewtween each throw,all throws and captures the pok...
I battle a leader cliff and I got a shadow shiny grimer but some dumbass glitched didn...
There is no longer a choice for Facebook or google sign in. My user name is Triicky...
There is no pokestop or gym in bagehar panchrukhi tehsil palampur district kangra hp i...
I don’t know what has happened but I got sighed out of my account and I didn’t do anyth...
Hi, my username is DKbro***. I am not able to make friends or trade on Pok*mon GO. Can...
I deleted my son's Pokemon Go app on his iPod with software version **.*.* since it cra...
More customer issues

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Pokemon GO contact information - compared

Above are our top recommendations for how to contact Pokemon GO, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Pokemon GO by looking at which ones are the fastest and which ones other customers recommend the most for solving Pokemon GO customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pokemon GO across the following mediums: Web, Email.

Phone number / contactWaitVotes
Online Help
Customer Service
< 16 hrs276
pokemon-go-support@nianticlabs.com
Customer Service
< 16 hrs363

Does GetHuman work with Pokemon GO?

GetHuman does not work directly with Pokemon GO's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Pokemon GO at a Glance

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