Contact Pacific Gas and Electric

The best of the 2 ways to get in touch with Pacific Gas and Electric by GetHuman

Pacific Gas and Electric Phone Number
800-743-5000 · Customer Service
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Pacific Gas and Electric Live Chat
Unfortunately, Pacific Gas and Electric does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Pacific Gas and Electric:

I would like to change my electric rate plan.
when I try to go to my pge account I get "Access Denied"
Billing issues, need to talk to agent
For some reason, I am not getting my monthly bills anymore, which were set up to come b...
I am getting charged a gas charge and a gas delivery charge each *** dollars. I have no...
I need to confirm a meter number on a property that is in escrow. Or have an appt to me...
Bill after termination date
The tenant has moved out. I'd like to add his unit to the business (building) account.
Our bill is way too high. It's $****month which is double what any of our direct neighb...
I'd like to add my wife's name to my account. My account number is **********-*
I was persuaded to sign up for Vista Energy on my PGE account. I want that part discontinued
I want to set up my account on line. I do not have my account number
I want to set up my account to access on line. I do not have my account number. My bank...
I need to find out why my bill is getting very high. * people in household and heater r...
Our energy usage meter was broken and our bill was overcharged.
More customer issues

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Pacific Gas and Electric contact information - compared

Above are our top recommendations for how to contact Pacific Gas and Electric, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Pacific Gas and Electric by looking at which ones are the fastest and which ones other customers recommend the most for solving Pacific Gas and Electric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pacific Gas and Electric across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-743-5000
Customer Service
19 mins121
Online Help
Customer Service
< 2 hrs99

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