Contact Pacific Gas and Electric

The best of the 4 ways to get in touch with Pacific Gas and Electric by GetHuman

Pacific Gas and Electric Phone Number
800-743-5000 · Customer Service
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Pacific Gas and Electric Live Chat
Unfortunately, Pacific Gas and Electric does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Pacific Gas and Electric:

Regarding my Care application
Get online access for accounts.
I need to find out the status of a LIHEAP application.
I want to know when my power will be restored to my address. I do not have up to date i...
I cancelled my service as I moved on August * but I am still being billed with automati...
Verify pge technician on my property
I need to talk to a PGE agent
I need to pay my plan tomorrow instead of today because of an emergency
I had an emergency today and my plan for paying was today the **th, I prime to pay in t...
Pay a statement amount from probate account
Power outage and it says my account is closed. I have no idea why.
More customer issues

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Pacific Gas and Electric contact information - compared

Above are our top recommendations for how to contact Pacific Gas and Electric, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact Pacific Gas and Electric by looking at which ones are the fastest and which ones other customers recommend the most for solving Pacific Gas and Electric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pacific Gas and Electric across the following mediums: Phone, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
19 mins121
Online Help at
Customer Service
< 2 hrs101
Customer Service
4 mins30
Customer Service
2 mins30

Does GetHuman work with Pacific Gas and Electric?

GetHuman does not work with Pacific Gas and Electric's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Pacific Gas and Electric at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Pacific Gas and Electric's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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