Contact OptumRx

The best of the 3 ways to get in touch with OptumRx by GetHuman

OptumRx Phone Number
800-788-4863 · Customer Service
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real OptumRx rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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OptumRx Live Chat
Unfortunately, OptumRx does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted OptumRx:

wHEN i GO ON LINE TO oPTUMr AND THE VERIFY WITH TEXT TO MY CELL PHONE APPEARS IT HAS AN...
I need to change my mailing address.
Hello I got a message that my Neto will come to buffalo but for the whole month of July...
My order ********* has been cancelled. Why was it cancelled?**Anne Collins
I HAVE BEEN HUNG UP ON * TIMES.. I NEED AN AGENT.
Checking on scripts need phone number
Need to connect to internet. Locked out.
Missed two calls from you just now.
I need to put a new credit card in so I can order my meds
Hi my name is denise griggs I am just letting u know that I am soupose to get a new or...
I need tech. support re: your web site.
I need to cancel a prescription
More customer issues

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OptumRx contact information - compared

Above are our top recommendations for how to contact OptumRx, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact OptumRx by looking at which ones are the fastest and which ones other customers recommend the most for solving OptumRx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OptumRx across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-788-4863
Customer Service
2 mins279
800-562-6223
Mail Service Pharmacy
11 mins215
Online Help at optumrx.com
Customer Service
< 2 hrs74

Does GetHuman work with OptumRx?

GetHuman does not work with OptumRx's customer support operations, directly or in any other way. GetHuman has no partnership or relation to OptumRx at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check OptumRx's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting OptumRx at a Glance

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