Contact OptumRx

The best of the 4 ways to get in touch with OptumRx by GetHuman

OptumRx Phone Number
800-788-4863 · Customer Service
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  • Current hold time
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  • Fastest way to talk to a real OptumRx rep
  • Pro tips & talking points
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OptumRx Live Chat
Unfortunately, OptumRx does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted OptumRx:

when I sign on to my account with Optumrx and go into my profile, I cannot see my paym...
I need montelukast and fluromethelone which I didn't receive and don't need the medicat...
I went to order my prescriptions on line I only need two prescriptions. Before I comple...
I have been receiving phone calls everyday from ***-***-**** they do not leave a messag...
I need a prior authorization for Modafinil sent to my doctor , Kent Mercer in Newport O...
I ordered one of prescriptions on *********--it never arrived. I telephone an inquiry...
I owe a $**.** co-pay for a prescription, that I have received: Levothyroxine. After i...
need to fill prescription
I have been out of my medication for * weeks now and I have called you a number of time...
I recently placed an order for Tramadol. I have discovered I have had * refills for tha...
I need to renew a prescription for a patient
It is Dr. Baruch. I have a patient that needs a refill. I am working remotely and need...
OMG*Communication is Shoddy Reps are difficult to understand*Script in Limbo*Told * day...
Got a notice of what looks like multiple fillings for atorvastatin . Recently got a ref...
I need to give you a new credit card number.**Thanks,* Willie Grant
More customer issues

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OptumRx contact information - compared

Above are our top recommendations for how to contact OptumRx, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact OptumRx by looking at which ones are the fastest and which ones other customers recommend the most for solving OptumRx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OptumRx across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
2 mins279
Mail Service Pharmacy
14 mins150
Customer Service
< 3 hrs245
Online Help
Customer Service
< 2 hrs143

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