Contact OptumRx

The best of the 4 ways to get in touch with OptumRx by GetHuman

OptumRx Phone Number
800-788-4863 · Customer Service
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  • Fastest way to talk to a real OptumRx rep
  • Pro tips & talking points
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OptumRx Live Chat
Unfortunately, OptumRx does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted OptumRx:

I transferred my prescription from Walmart to Optum and now its on hold. I am running out.
We had a recent prescription sent that needed signature, but we were out of town for my...
Can you please email a detailed printout of my prescription purchases in **** ?*Thanks
I need to discuss diabetic medications
Need to know about rebate or savings cards on ** day supply of ozempic name Toni Walker
Many things.... no medication sent, no call to provider, no clear communication, emails...
need to add my Power of Medical Power Attorney,*Robin Shaw
Need to know if SUPREP is included in my prescription plan
Trying to set up my Rx and can’t get the website to work
Want to review my meds and refill dates
My order is being shipped to an old address and I’m not able to receive it. I don’t liv...
*nd time my prescription was sent and never arrived. I am running low.
Need to cancel a home delivery med.
My Dr. sent new gabapentin Rx because she increased the dose to * times a day. Optum se...
Hey it doesn’t seem like my otezla prescription is working like it used to, I am having...
More customer issues

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OptumRx contact information - compared

Above are our top recommendations for how to contact OptumRx, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact OptumRx by looking at which ones are the fastest and which ones other customers recommend the most for solving OptumRx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OptumRx across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
2 mins279
Mail Service Pharmacy
15 mins118
Customer Service
< 3 hrs347
Online Help
Customer Service
< 2 hrs111

Does GetHuman work with OptumRx?

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Contacting OptumRx at a Glance

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