Contact OptumRx

The best of the 4 ways to get in touch with OptumRx by GetHuman

OptumRx Phone Number
800-788-4863 · Customer Service
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  • Fastest way to talk to a real OptumRx rep
  • Pro tips & talking points
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OptumRx Live Chat
Unfortunately, OptumRx does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted OptumRx:

Yesterday, the **th I had a call from a person who said she was a pharmacist with OPTUM...
* medications look identical. I need one changed back to the original mfg. This is the...
Cannot sign on. Need to update payment information for current order.
I need someone to contact me
We ordered Covid tests for our cruise April **th with Royal Caribbean. We would like t...
Problem obtaining vacation prescription refill from local pharmacy.
Approved for Erleada, told a my urologist that I would prefer to take Xtandi. I called...
Not Receiving my mail order prescriptions. It has been since February **. That we have...
I need my prescription refilled but am unable to pick it up in person due to my insuran...
Prescriptions were denied*Why?
Need prescription refills for myself and my husband. We are in Mexico coming home next...
I would like to know if my prescription for potassium was shipped to my house my phone...
No longer taking recently prescribed statin meds. Please don’t ship again and remove th...
More customer issues

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OptumRx contact information - compared

Above are our top recommendations for how to contact OptumRx, including their top phone number and live chat options. Below you can compare and contrast the 4 ways to contact OptumRx by looking at which ones are the fastest and which ones other customers recommend the most for solving OptumRx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact OptumRx across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
Customer Service
2 mins279
Mail Service Pharmacy
14 mins222
Customer Service
< 3 hrs317
Online Help
Customer Service
< 2 hrs81

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