Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-472-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.
More general info: Navient Customer Service

Recent reasons customers contacted Navient:

"Want to know the total cost of my loans" · 4d ago
"Inquiring why my payment hasn't posted yet" · 6d ago
"I need a receipt for a paid in full account" · 9d ago
"Need to know what type of loans I have" · 10d ago
"How can I tell what type of loans I have?" · 10d ago

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-472-5543
Member Services
14 mins
168
877-770-4157
Customer Service
3 mins
439
866-989-1679
Customer Service
6 mins
192
Online Help
Customer Service
< 54.5 hrs
212
800-533-9334
Customer Service
2 mins
368
800-848-0979
IFAP Direct Loans
2 mins
114
facebook.com/SallieMae
Customer Service
2 mins
209
866-905-8960
Federal Sallie Mae Loans
2 mins
401
317-570-7397
International Customer Service
9 mins
347
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