Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-472-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.
More general info: Navient Customer Service

Recent reasons customers contacted Navient:

"i don't know how to do that - when trying to pay a bill on st..." · 7d ago
"i just can't pay *** bucks a month for this - when trying to..." · 7d ago
"phone disconnected - when trying to get in touch with a repre..." · 7d ago
"Couldn’t locate it - when trying to Fill out annual certifica..." · 8d ago
"two ****Es - when trying to file my taxes - I don't know what to do" · 8d ago
See all customer issuesI need to contact Navient about an issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-472-5543
Member Services
12 mins
138
877-770-4157
Customer Service
3 mins
439
866-989-1679
Customer Service
6 mins
296
Online Help
Customer Service
< 54.5 hrs
316
800-533-9334
Customer Service
2 mins
338
800-848-0979
IFAP Direct Loans
2 mins
84
facebook.com/SallieMae
Customer Service
2 mins
313
866-905-8960
Federal Sallie Mae Loans
2 mins
371
317-570-7397
International Customer Service
11 mins
377
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