Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-472-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Want to check on payoff of student loans and also maybe if th... · 10d ago
I would like to make my monthly payment however, on the summa... · 11d ago
Sending in tax info need processed ASAP for IBR form · 11d ago
Reverse payment hasn't occurred yet. Was supposed to be done... · 12d ago
Need help with application · 14d ago
More customer issuesHelp me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-472-5543
Member Services
16 mins
145
877-770-4157
Customer Service
3 mins
439
866-989-1679
Customer Service
6 mins
303
Online Help
Customer Service
< 54.5 hrs
323
800-533-9334
Customer Service
2 mins
345
800-848-0979
IFAP Direct Loans
2 mins
91
facebook.com/SallieMae
Customer Service
2 mins
186
866-905-8960
Federal Sallie Mae Loans
2 mins
378
317-570-7397
International Customer Service
7 mins
370

Contacting Navient at a Glance

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