Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I faxed a check stub and want confirmation that you received it
I want to know when I will receive my papers that show I pay my student loans for my ta...
I am in deferment why did I get a bill
my credit report shows incise in my student loans. why is that???
Need to discuss my payment options as I no longer have a job. I'd like to keep existin...
They are harassing me about a payment that’s only a week late at my place of work. Ina...
I logged on to my Navient account, and the upcoming amount for the March *th payments r...
Can I email my form for IDR recertification ? If so what email address. If not what is...
loan was on income base with o pay for no taxable income. this year they moved me to...
**** ****** ****** *** **** *** ******** **** ***** **** ** **** **** *** *** *** **
Automatic payment did not come out, need to correct that and make payment
Need to reset my password and make arrangements to start paying
Please email or mail my end of year **** statement for interest paid to me at *****@***.com
need to know the pay off amount for my student loan
Currently past due payments I believe on student loan account due to financial difficul...
More customer issuesHelp me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
 
Phone number / contact
Wait
Votes
11 mins
113
3 mins
439
6 mins
271
< 54.5 hrs
291
2 mins
313
2 mins
59
2 mins
288
2 mins
346
12 mins
402

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Contacting Navient at a Glance

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