Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-272-5543 · Member Services
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Navient rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Can't login to account and don't know my account number.
Please call ***-***-****. We don't use this cell phone for calls.
Stop calling our home phone at ***-***-****. Call are disturbing, you call constantly...
Please stop calling our home phone (***)***-****. We are living on social security, we...
Stop calling our home number (***)***-**** - we're on social security and paying what w...
Can not login in to my Navient account.
I will need to update my information find out how I can bring my account current or put...
Need information on my school loan
I need the interest that was paid on my loan in ****
I received a message stating my loan payment is due. I can not afford to pay the amount...
i was getting help from customer service rep and was on hold a very long time. customer...
Want missed payments forgiven had on time payments for a year.
More customer issues

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Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.

Phone number / contactWaitVotes
888-272-5543
Member Services
7 mins143
877-770-4157
Customer Service
3 mins439
866-989-1679
Customer Service
6 mins301
Online Help
Customer Service
< 54.5 hrs321
800-533-9334
Customer Service
2 mins343
800-848-0979
IFAP Direct Loans
2 mins89
facebook.com/SallieMae
Customer Service
2 mins318
866-905-8960
Federal Sallie Mae Loans
2 mins376
317-570-7397
International Customer Service
16 mins372

Does GetHuman work with Navient?

GetHuman does not work directly with Navient's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Contacting Navient at a Glance

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