Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
| Phone number / contact | Wait | Votes |
|---|---|---|
888-272-5543 Member Services | 7 mins | 143 |
877-770-4157 Customer Service | 3 mins | 439 |
866-989-1679 Customer Service | 6 mins | 301 |
Online Help Customer Service | < 54.5 hrs | 321 |
800-533-9334 Customer Service | 2 mins | 343 |
800-848-0979 IFAP Direct Loans | 2 mins | 89 |
facebook.com/SallieMae Customer Service | 2 mins | 318 |
866-905-8960 Federal Sallie Mae Loans | 2 mins | 376 |
317-570-7397 International Customer Service | 16 mins | 372 |
GetHuman does not work directly with Navient's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
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