Contact Navient
The best of the 9 ways to get in touch with Navient by GetHuman
Navient Phone Number
888-272-5543 · Member Services
GetHuman features available:
- Best alternatives to phone
- Current hold time
- Remind me when call center opens
- Fastest way to talk to a real Navient rep
- Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:
Help me with my issueNavient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Navient:
I faxed a check stub and want confirmation that you received it
I want to know when I will receive my papers that show I pay my student loans for my ta...
I am in deferment why did I get a bill
my credit report shows incise in my student loans. why is that???
Need to discuss my payment options as I no longer have a job. I'd like to keep existin...
They are harassing me about a payment that’s only a week late at my place of work. Ina...
I logged on to my Navient account, and the upcoming amount for the March *th payments r...
Can I email my form for IDR recertification ? If so what email address. If not what is...
loan was on income base with o pay for no taxable income. this year they moved me to...
**** ****** ****** *** **** *** ******** **** ***** **** ** **** **** *** *** *** **
Automatic payment did not come out, need to correct that and make payment
Need to reset my password and make arrangements to start paying
Please email or mail my end of year **** statement for interest paid to me at *****@***.com
need to know the pay off amount for my student loan
Currently past due payments I believe on student loan account due to financial difficul...
More customer issuesHelp me with my issueNavient contact information - compared
Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-272-5543 ·
Member Services
Member Services
11 mins
113
877-770-4157 ·
Customer Service
Customer Service
3 mins
439
866-989-1679 ·
Customer Service
Customer Service
6 mins
271
Online Help ·
Customer Service
Customer Service
< 54.5 hrs
291
800-533-9334 ·
Customer Service
Customer Service
2 mins
313
800-848-0979 ·
IFAP Direct Loans
IFAP Direct Loans
2 mins
59
facebook.com/SallieMae ·
Customer Service
Customer Service
2 mins
288
866-905-8960 ·
Federal Sallie Mae Loans
Federal Sallie Mae Loans
2 mins
346
317-570-7397 ·
International Customer Service
International Customer Service
12 mins
402
Does GetHuman work with Navient?
GetHuman does not work directly with Navient's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
Contacting Navient at a Glance
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