Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-472-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

Sending in tax info need processed ASAP for IBR form · 8d ago
Reverse payment hasn't occurred yet. Was supposed to be done... · 9d ago
Need help with application · 11d ago
I typed the code sent to my phone and it said ‘invalid code’ · 12d ago
Want to set up auto pay every month for my loans · 12d ago
More customer issuesHelp me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-472-5543
Member Services
16 mins
169
877-770-4157
Customer Service
3 mins
439
866-989-1679
Customer Service
6 mins
193
Online Help
Customer Service
< 54.5 hrs
213
800-533-9334
Customer Service
2 mins
369
800-848-0979
IFAP Direct Loans
2 mins
115
facebook.com/SallieMae
Customer Service
2 mins
210
866-905-8960
Federal Sallie Mae Loans
2 mins
402
317-570-7397
International Customer Service
7 mins
346

Contacting Navient at a Glance

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