Contact Navient

The best of the 9 ways to get in touch with Navient by GetHuman

Navient Phone Number
888-472-5543 · Member Services
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Navient Live Chat
Unfortunately, Navient does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Navient:

I paid my two Parent Plus loans off online and need to speak... · 7d ago
I would like to make a one-time payment with charge card. Is... · 8d ago
I need to setup an affordable payment plan. · 8d ago
May totally monthly payments went from ** a month to **. I do... · 9d ago
My name is Steve Lawrence Account * ******ER********** , a l... · 10d ago
More customer issuesHelp me with my issue

Navient contact information - compared

Above are our top recommendations for how to contact Navient, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Navient by looking at which ones are the fastest and which ones other customers recommend the most for solving Navient customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Navient across the following mediums: Phone, Web, Facebook.
Phone number / contact
Wait
Votes
888-472-5543
Member Services
9 mins
142
877-770-4157
Customer Service
3 mins
439
866-989-1679
Customer Service
6 mins
300
Online Help
Customer Service
< 54.5 hrs
320
800-533-9334
Customer Service
2 mins
342
800-848-0979
IFAP Direct Loans
2 mins
88
facebook.com/SallieMae
Customer Service
2 mins
317
866-905-8960
Federal Sallie Mae Loans
2 mins
375
317-570-7397
International Customer Service
14 mins
373
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