Contact NHS Direct

The best of the 3 ways to get in touch with NHS Direct by GetHuman

NHS Direct Customer Service Help Online
Your best option for resolving your NHS Direct customer service issue is by going to their help desk. Tap or click the link above and we can advise you on how to best get there. Telling us your specific issue on that page will also help us get you to the right NHS Direct help page even faster.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
Help me with my issue
NHS Direct Phone Number
020 7599 4200 · Customer Service
GetHuman features available:
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real NHS Direct rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

NHS Direct Live Chat
Unfortunately, NHS Direct does not offer live chat as a channel for customer service at this time.

NHS Direct contact information - compared

Above are our top recommendations for how to contact NHS Direct, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact NHS Direct by looking at which ones are the fastest and which ones other customers recommend the most for solving NHS Direct customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact NHS Direct across the following mediums: Web, Phone.

Phone number / contactWaitVotes
Online Help
Customer Service
< 2 hrs88
020 7599 4200
Customer Service
2 mins95
111
Customer Service
2 mins37

Does GetHuman work with NHS Direct?

GetHuman does not work directly with NHS Direct's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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