NHS Direct Phone Number

Calling NHS Direct customer service faster by GetHuman

020 7599 4200
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get insuranceMake/Chase a claimCoverage questionOvercharge/Strange chargeRenew coverageA different issue
Get to a live person fastest: Use this number for all other non-health related enquiries

Customer Number 020 7599 4200 - by the Numbers

Phone number to dial
020 7599 4200
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:30am
Navigate phone maze to a human
Use this number for all other non-health related enquiries
Average wait
4
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
2
Alternate methods
web or phone
Quality of communication
90%
Quality of help
70%
Customer votes
768
Information last updated
Wed Nov 14 2018 09:00:00 GMT+0000 (UTC)

NHS Direct's Best Toll-Free/800 Customer Phone Number

This is NHS Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NHS Direct agent. This phone number is NHS Direct's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 020 7599 4200 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call NHS Direct we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, NHS Direct has 2 phone numbers. It's not always clear what is the best way to talk to NHS Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NHS Direct - by phone or otherwise

While 020 7599 4200 is NHS Direct's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other NHS Direct customers, is by calling their 111 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact NHS Direct please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NHS Direct.

What is GetHuman's Relationship to NHS Direct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NHS Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NHS Direct Contact Info

Other Toll-free & Customer Numbers

Customer Service111

More Company Phone Numbers

Playstation Phone NumberBooking.com Phone NumbereBay Phone NumberExperian Phone NumberLyft Phone NumberDirect Express Phone NumbereHarmony Phone NumberSpotify Phone Number
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!