NHS Direct Phone Number

Calling NHS Direct customer service faster by GetHuman

020 7599 4200
Customer service
Current Wait: 4 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 10:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get insuranceMake/Chase a claimCoverage questionOvercharge/Strange chargeRenew coverageA different issue
Get to a live person fastest: Use this number for all other non-health related enquiries

Reasons customers like you called recently

Spots on ***** and puss comes out of them the spots are located on the top of the *****.
4 mos ago
I want some information about squint surgery on the NHS
4 mos ago
Been prescribed antibiotics from dentist and called metriondole for abscess but my ches...
5 mos ago
I’ve been FULLY deaf in my right ear for about * weeks, I can’t even hear when I rub my...
6 mos ago
As I've been growing older, things in my personal life have become more clearer, I was...
7 mos ago
i have been getting chest pains for about * months, it stared up * months ago as almost...
7 mos ago
I have been suffering with indigestion for * weeks, everyday morning and night and it’s...
8 mos ago
See more recent reasons for callingHelp me with my issue

Customer Number 020 7599 4200 - by the Numbers

Phone number to dial
020 7599 4200
Call-back available
Call picked up by a real person
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
Navigate phone maze to a human
Use this number for all other non-health related enquiries
Average wait
Current wait
Rank (among phone numbers)
Rank (overall)
Alternate methods
web or phone
Quality of communication
Quality of help
Customer votes
Information last updated
Tue Feb 18 2020 09:00:00 GMT+0000 (UTC)

NHS Direct's Best Toll-Free/800 Customer Phone Number

This is NHS Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NHS Direct agent. This phone number is NHS Direct's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 020 7599 4200 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call NHS Direct we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, NHS Direct has 2 phone numbers. It's not always clear what is the best way to talk to NHS Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NHS Direct - by phone or otherwise

While 020 7599 4200 is NHS Direct's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other NHS Direct customers, is by calling their 111 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact NHS Direct please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NHS Direct.

What is GetHuman's Relationship to NHS Direct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NHS Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Skype Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the US Postal Service Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Skype or US Postal Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NHS Direct Contact Info

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