NHS Direct Phone Number

Call NHS Direct customer service faster with GetHuman

020 7599 4200
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Use this number for all other non-health related enquiries

Reasons customers like you called recently

i need the email address for the GHIC reissue help line.*I have applied in December and...
I want to collect a free covid** flow test kit from the chemist who has kits in stock...
I require my a certificate for my covid vaccination emailed to me.**I have not acess to...
I am trying to get my covid vaccination record. I have completed security which is OK b...
Waiting for pcr results
My daughter - Avantika Anoop, born on **rd Feb ****, residing in E* *BA, hasn't receiv...
How do I find my NHS number as I am back in the UK and working, after moving abroad...
I have been restrained during an endoscopy leaving me fighting for my life at St Thomas...
My harsh treatment on my endoscopy leaving me injured with more problems with my health
Suddenly got pain in my right side of neck just under my ear intense pain
i have been getting chest pains for about * months, it stared up * months ago as almost...
See more recent reasons for calling

Help me with my issue

Customer Number 020 7599 4200 - by the Numbers

Phone number to dial020 7599 4200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:30am
Navigate phone maze to a humanUse this number for all other non-health related enquiries
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication90%
Quality of help70%
Customer votes767
Information last updatedSat Jul 02 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

NHS Direct's Best Toll-Free/800 Customer Phone Number

This is NHS Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NHS Direct agent. This phone number is NHS Direct's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 020 7599 4200 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call NHS Direct first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or phone. In total, NHS Direct has 2 phone numbers. It's not always clear what is the best way to talk to NHS Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NHS Direct - by phone or otherwise

While 020 7599 4200 is NHS Direct's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team , according to other NHS Direct customers, is by calling their 111 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact NHS Direct please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NHS Direct.

What is GetHuman's Relationship to NHS Direct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NHS Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Wells Fargo Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Costco Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Wells Fargo or Costco. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

NHS Direct Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All NHS Direct contacts
NHS Direct Phone Number
NHS Direct Help DeskBEST
General customer information

Other Toll-free & Customer Numbers

Customer Service111

More Company Phone Numbers

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!