NHS Direct Phone Number

Calling NHS Direct customer service faster by GetHuman

020 7599 4200
Customer service
Current Wait: 6 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 9am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Use this number for all other non-health related enquiries

Reasons customers like you called recently

I wonder if you can assist me please? I returned from Malta on *th December ****. I a...
Had a catherter inserted just before christmas, which needs attention because of slow f...
I have been restrained during an endoscopy leaving me fighting for my life at St Thomas...
My harsh treatment on my endoscopy leaving me injured with more problems with my health
Suddenly got pain in my right side of neck just under my ear intense pain
Hi need to have my bolts out of my foot *And there rising up to top *Can’t Hav them rem...
I am ** and want to stop my period because it is causing me deep depression and anxiety...
I have just booked a covid ** test in liverpool for tomorrow but i forgot to take down...
On April *th I was diagnosed as having COVID** symptoms. That was * days ago. I am cons...
I have a leaking heart valve and **, does this make it I shouldn't go and if so I can't...
I am from the USA and have resided in England for *.* years. I signed up for a GP then...
i have been getting chest pains for about * months, it stared up * months ago as almost...
See more recent reasons for calling

Help me with my issue

Customer Number 020 7599 4200 - by the Numbers

Phone number to dial020 7599 4200
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanUse this number for all other non-health related enquiries
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)2
Alternate methodsweb, phone
Quality of communication71%
Quality of help76%
Customer votes762
Information last updatedWed Feb 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

NHS Direct's Best Toll-Free/800 Customer Phone Number

This is NHS Direct's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a NHS Direct agent. This phone number is NHS Direct's Best Phone Number because 660 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 020 7599 4200 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call NHS Direct we recommend you tell us what issue you are having and then possibly contact them via web or phone. In total, NHS Direct has 2 phone numbers. It's not always clear what is the best way to talk to NHS Direct representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting NHS Direct - by phone or otherwise

While 020 7599 4200 is NHS Direct's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other NHS Direct customers, is by calling their 111 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. If you think this information is inaccurate or know of other ways to contact NHS Direct please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for NHS Direct.

What is GetHuman's Relationship to NHS Direct?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like NHS Direct. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Domino's Pizza Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Virgin Mobile Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Domino's Pizza or Virgin Mobile. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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