NHS Direct does not provide a direct service for accessing personal medical records. Instead, individuals can typically access their medical records through their General Practitioner, or GP, surgery. Each GP practice generally has its own procedures in place, which may include online portals or a formal request process, depending on the practice's policies. It is always advisable to contact your GP surgery directly for specific information regarding accessing your medical records. Alternatively, you may want to visit the official NHS website, where you can find resources and further guidance on the process of obtaining medical records. This can help provide clarity and direction based on your individual needs.