Contact Microsoft Store

The best of the 2 ways to get in touch with Microsoft Store by GetHuman

Microsoft Store Phone Number
877-696-7786 · Customer Service
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Microsoft Store Live Chat
Unfortunately, Microsoft Store does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Microsoft Store:

I bought Micro Office & Outlook ****. My hard drive crashed & I lost both. I need hel...
Dear Sir*Madam,**There has been an unauthorized charge made to my credit cart from Micr...
I would like to talk to someone about the recurring charges on my bank account from Mic...
Order number ********** not able to Play Last Man Standing Season *. Reset my pc Store...
I'm trying to buy v-bucks on fortnite on my Xbox one through my Microsoft account it is...
I bought the Xbox Game Pass free trial with a gift card that contained $ *.** CAD. I di...
Sehr geehrte Damen und Herren, *ich bin u.a. Kunde bei Groupon und gleichzeitig ehrenam...
Order number ***********- FLIR FX Indoor & Outdoor HD Security Camera Bundle *In Nove...
Estimados Seniores,no entiendo lo que pasa con mi cuenta con Ustedes. Hoy m**e ha sido...
I have a $** Microsoft Store Gift card that I received in **** for purchasing a Surface...
Yesterday I was away from home, so I didn't have my xbox. I decided to buy Black Ops...
Re: Order *SU*********ID. Waiting Review Confirmation For Shipment to email! Bestellt*R...
****o dear Microsoft team. ****.**.**** I've made an order from your website of the amo...
On June *, **** I purchased a Microsoft *** Home subscription. On July *, I realized t...
consulting about Microsoft Visual Studio **** Pro (proffesional)**Dear Sir and Madam...
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Microsoft Store contact information - compared

Above are our top recommendations for how to contact Microsoft Store, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Microsoft Store by looking at which ones are the fastest and which ones other customers recommend the most for solving Microsoft Store customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Microsoft Store across the following mediums: Phone, Web.
Phone number / contact
Wait
Votes
38 mins
81
< 2 hrs
82

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Contacting Microsoft Store at a Glance

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