Contact MailChimp

The best of the 2 ways to get in touch with MailChimp by GetHuman

MailChimp Customer Service Email Address
MailChimp provides their best customer service over email. If you were hoping to talk to a MailChimp agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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MailChimp Phone Number
MailChimp doesn't have a phone number, which is a shame.
MailChimp Live Chat
Unfortunately, MailChimp does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted MailChimp:

How many columns is a given spreadsheet will your platform support by embedding into an...
You changed the format and now I don’t know how to send my emails campaigns. I was used...
My Woo Commerce store is connected to Mailchimp and my store is very small. I tried to...
I can't change my credit card details, it keeps saying that there was an issue verifyin...
hi my name Chetna from art of dentistry institute we would like to cancel our services...
why do i have to pay please to get the answer when we are paying for last * years this...
Good AM - please see email from my subscriber. How can I help him...
when i update my billing information, i click the *Add a payment method*, then a dialo...
I need to update our banking information. Our last payment was declined. The username i...
validate your address in order to add payment method
how can I make * months payment
I would like to cancel my account with Mail Chimp as I no longer require your services...
I am part of an organization that send out newsletters using Mailchimp. I have a hotmai...
I am the one that pays the bills, but cannot enter Mail Chimp because Mail chimp doesn...
Need to cancel Mailchimp account under hcllease. Cannot find a phone number to contact you
More customer issues

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MailChimp contact information - compared

Above are our top recommendations for how to contact MailChimp, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact MailChimp by looking at which ones are the fastest and which ones other customers recommend the most for solving MailChimp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MailChimp across the following mediums: Email, Web.

Phone number / contactWaitVotes
Customer Service
< 2 hrs286
Customer Service
< 2 hrs244

Does GetHuman work with MailChimp?

GetHuman does not work directly with MailChimp's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting MailChimp at a Glance

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