Contact MailChimp

The best of the 2 ways to get in touch with MailChimp by GetHuman

MailChimp Customer Service Email Address
MailChimp provides their best customer service over email. If you were hoping to talk to a MailChimp agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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MailChimp Phone Number
MailChimp doesn't have a phone number, which is a shame.
MailChimp Live Chat
Unfortunately, MailChimp does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted MailChimp:

I am a affliate markerter health and fitness industry is that a problem. If So tell me...
I've lost my two-step authenticator on my old phone! Please help me! I have a campaign...
I have tried constant contact with this issue and I was wondering what Mailchimp's poli...
I was in audience for my son's school & they (school admin.) stated I unsubscribed. Ho...
Trying to create and mail a campaign
Hi, *We have a Mailchimp Account and we are being charged every month - the last one wa...
I have what I thought was the FREE aocount under *kidzsports. I just finished a Newslet...
Suspended account on email automations.. Don't know why. Tell me what to do and it's do...
We are being charged hundreds of dollars*month for MailChimp. We cannot understand why...
I cannot recover my mailchimp account for my organization. I need to get an email out...
I just login to my account and it said that “Your login is not associated with any Mail...
I am using mailchimp. I clicked something and everything is now shifted to the right, s...
I want to speak to someone about a new account
All of a sudden, I do not get my Two Tier Transaction code on my phone. I've tried...
I want to add variations to my customer journeys emails (a*b testing). The only option...
More customer issues

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MailChimp contact information - compared

Above are our top recommendations for how to contact MailChimp, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact MailChimp by looking at which ones are the fastest and which ones other customers recommend the most for solving MailChimp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MailChimp across the following mediums: Email, Web.

Phone number / contactWaitVotes
Customer Service
< 2 hrs279
Customer Service
< 2 hrs237

Does GetHuman work with MailChimp?

GetHuman does not work directly with MailChimp's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting MailChimp at a Glance

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