Contact MailChimp

The best of the 2 ways to get in touch with MailChimp by GetHuman

MailChimp Email Support
MailChimp provides their best customer service over email. If you were hoping to talk to a MailChimp agent live right now, on the phone or via live chat, this might be disappointing. But at least you know there should be a person on the other end helping you, and it may take less time overall to send a few emails back and forth.
Or take advantage of GetHuman's tools for getting more attention on your issue faster:
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MailChimp Phone Number
MailChimp doesn't have a phone number, which is a shame.
MailChimp Live Chat
Unfortunately, MailChimp does not offer live chat as a channel for customer service at this time.
However, we do partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted MailChimp:

When an account has been cleaned what does that mean.*I have an account that says clean...
I have a mail chimp account and do not see all my contacts-or the bill that i pay...
I created a template with * columns all the way down the body. When viewed on a mobile...
Mailchimp service for the City of Grand Rapids is no longer being used* therefore, we a...
My company has an account associated with mail chimp, which we use to send out annual n...
I can't login. It says I need to verify my email. The verification page is not working...
my account has been closed and I'm trying to reopen it
I need to get in contact with mailchimp to recover my account
I need help to resolve my audience issues without deleting all my imports.
Currently, we use a credit card on file to pay for our purchases. We are not using Cre...
I tried using Mailchimp for the first time for email marketing and it says that there i...
I was debited $**.** twice for December **** month-end payment. Please look into it and...
An ex employee used her personal info tho open our account and we can not access need t...
I uploaded * sets of contacts and they are all linked to the SAME audience. I need to s...
I cancelled my Mailchimp Acct in Sept. and am still being charged. I no longer have acc...
More customer issuesHelp me with my issue

MailChimp contact information - compared

Above are our top recommendations for how to contact MailChimp, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact MailChimp by looking at which ones are the fastest and which ones other customers recommend the most for solving MailChimp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact MailChimp across the following mediums: Email, Web.
Phone number / contact
Customer Service
< 2 hrs
Customer Service
< 2 hrs

Does GetHuman work with MailChimp?

GetHuman does not work directly with MailChimp's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

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Contacting MailChimp at a Glance

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