A:Press 6 or just wait on the line.Our free phone can also navigate phone menus to get a live human at Jabra for you.
Q:
Does Jabra offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST.The least busy day is Wednesday, and the most busy day is Monday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 2 minutes.The longest hold times are on Thursday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Jabra below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Jabra phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 6 or just wait on the line
Below are some clips we've found from Jabra's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Jabra support. In a few words, could you tell us the reason for your call today?"
Excerpt from a call with Jabra
Thursday, April 11, 2024 4:11 PM
They may ask you to say or enter information
"For example, you can say, get support or check an order."
Excerpt from a call with Jabra
Wednesday, April 24, 2024 4:05 PM
The first phone menu
"Welcome to Jabra.
For technical assistance with your Jabra consumer device, such as our Jabra Elite series or TalkSeries, press one.
For assistance with your order from the Jabber web store, press two."
Excerpt from a call with Jabra
Wednesday, November 27, 2024 7:19 PM
What are the hours and when should I call?
Jabra operates the call center for this 800-327-2230 phone number Mon-Fri 8am-8pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 219 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Jabra call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jabra phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jabra staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Jabra is Wednesday.The most busy day to call is Monday, which averages 36% more phone calls by comparison.Again, this is based on a sample of 219 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Quietest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
In summation, the best day to call Jabra is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Jabra number, but it is also the day with the shortest hold times.
Why Customers Call Jabra
If you have time to do a bit of reading before you call Jabra, we recommend you read over some of our problem-specific articles.
Yes, Jabra devices are designed to be compatible with non-Jabra products. They feature universal connectivity options, such as Bluetooth and USB, allowing them to connect seamlessly with various devices regardless of the brand. Whether you are using a laptop, smartphone, tablet, or any other compatible device, Jabra devices can be used to enhance your audio experience. With Jabra's commitment to ensuring broad compatibility, users can enjoy the freedom to use their preferred Jabra headset or speaker with any non-Jabra product without any limitations. So, whether it's for work, leisure, or communication needs, you can count on Jabra devices to deliver reliable audio performance across different brands and platforms.
Yes, Jabra products come with a warranty. We stand behind the quality and performance of our products, and offer warranties to provide our customers with peace of mind. The duration of the warranty may vary depending on the specific product, so we recommend checking the product page or packaging for warranty details. Our warranties cover any defects in materials or workmanship that may arise during normal use. If a covered issue occurs, we will repair or replace the product at no additional cost to you. To take advantage of the warranty, simply contact our support team and they will guide you through the process. Please note that certain terms and conditions may apply.
The battery life of Jabra devices varies depending on the model and usage. Generally, Jabra offers a range of battery life options across their product portfolio. Some devices offer up to 5 hours of talk time or music playback on a single charge, while others boast up to 15 hours or more. Additionally, Jabra incorporates power-saving features like auto sleep mode and quick charging capabilities to enhance battery performance. Factors such as volume level, usage patterns, and connectivity may affect the actual battery life. Jabra constantly strives to innovate and extend battery life to ensure a seamless user experience, offering convenient solutions for wireless communication and audio enjoyment. Please refer to the specific product details for more information about the battery life of a particular Jabra device.
Click the link above to get answers to just about any Jabra customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Jabra, and their purpose. Are any of these similar to the reason you are trying to call?
Tech support for hearing aids: "I needed to speak to someone in tech support for hearing aids."
- From a call lasting 3m , Nov 27, 2024 7:24 PM
Information about why customers call Jabra is extracted from issues that customers have reported to GetHuman.
This is Jabra's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jabra agent. This phone number is Jabra's best phone number because 2,046 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-327-2230 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Jabra first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Jabra has 2 phone numbers. It's not always clear what is the best way to talk to Jabra representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Jabra. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jabra. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.