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Jabra Customer FAQ

Top Answers & How-to Guides

What is Jabra's Phone Number?

The question we are asked most often is about how to talk to Jabra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Support

How Do I Get Device Support from Jabra?

If your product is not covered in the warranty, you may contact the support team. The best way to contact Jabra is on the...
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Are replacement parts available for Jabra devices?

Jabra does provide replacement parts for various devices, depending on the model, including ear cushions, charging cables, and...
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How can I find the user manual for my Jabra device?

To find the user manual for a Jabra device, visit jabra.com and go to the support or downloads section. Enter the model name or...
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How can I update the firmware of my Jabra device?

To update the firmware of a Jabra device, users can employ Jabra Direct, available for download on Jabra's website for Windows...
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Purchasing Information

Where can I purchase Jabra products?

Jabra products can be found at many large electronics stores and online platforms like Amazon, Best Buy, and Walmart. The...
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Do Jabra products come with a warranty?

Jabra products generally include a warranty for manufacturing defects that lasts one to two years, but this may differ by...
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What accessories are available for Jabra products?

Jabra provides numerous accessories to enhance their audio products, including charging cases, ear gels, headband cushions,...
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Compatibility and Usage

Can I use Jabra devices with non-Jabra products?

Jabra devices can indeed be used with non-Jabra products, thanks to Bluetooth connectivity and a standard audio jack for...
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Can I use Jabra devices for gaming purposes?

While Jabra devices focus on communication, certain models may also work well for gaming due to features like high-quality...
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Are Jabra devices compatible with voice assistants like Siri or Google Assistant?

Jabra devices support voice assistants like Siri and Google Assistant, enabling hands-free task management. Users must pair...
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Can I use Jabra products for conference calls?

Jabra products are designed for conference calls, offering devices like speakerphones and headsets to enhance audio quality and...
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Can I connect multiple Jabra devices to a single device?

Jabra devices often support multiple connections, especially newer models like the Jabra Elite series, which can connect to two...
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Product Specifications

What is the battery life of Jabra devices?

Jabra devices have varying battery life depending on the model. True wireless earbuds, such as the Elite series, offer about...
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What is the range of Jabra wireless devices?

The range of Jabra wireless devices differs by model and technology. Bluetooth typically has a thirty-foot range, while DECT...
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Are Jabra devices water-resistant?

Jabra offers various devices with differing levels of water resistance, indicated by their Ingress Protection ratings. For...
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What is the difference between Jabra's product lines?

Jabra's product lines cater to different user needs, including consumer audio devices for everyday use, professional headsets...
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We look to the Jabra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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