Contact J. Crew

The best of the 6 ways to get in touch with J. Crew by GetHuman

J. Crew Phone Number
800-562-0258 · Customer Service
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J. Crew Live Chat
J. Crew customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted J. Crew:

I bought a pair of your super expensive jeans less then * months of wearing them they h...
need to change the shipping address of my previous order
I placed order *********** on September *th with J Crew. I tried to change the addres...
wrong garment sent to me. I got a*wool blend, long camel cardigan..
To switch from one jail to another
Hi when will this kid's boots will ever back to stock?https:**www.jcrew.com*p*boys*cate...
Bought a pair of pants ** days ago wore twice and it’s ripped in the back.... just noti...
hello**i want to my order cancel..*Order Number **********
I wanted to ask how to get orders back in stock. I found this dress called girls pleate...
I am trying to place an order for several more Moc top sleeveless shirts
Dear Sir * Madam,**This is my third email in which I am requesting assistance with an o...
My Daughter was given two items for Christmas that was to small for her so i thoughti...
Someone gave my daughter two items for Christmas i did t have a receipt all i wanted w...
I ordered * matching shirts for my granddaughters for Christmas. My order was canceled...
I emailed you Sunday and have received no reply. Called on Monday, waited ** minutes on...
More customer issuesHelp me with my issue

J. Crew contact information - compared

Above are our top recommendations for how to contact J. Crew, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact J. Crew by looking at which ones are the fastest and which ones other customers recommend the most for solving J. Crew customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact J. Crew across the following mediums: Phone, Email, Facebook, Web, Twitter, Chat.
Phone number / contact
Wait
Votes
3 mins
29
< 3 hrs
34
2 mins
45
< 2 hrs
39
2 mins
52
4 mins
28

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Contacting J. Crew at a Glance

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