Contact Consumers Energy Company

The best of the 2 ways to get in touch with Consumers Energy Company by GetHuman

Consumers Energy Company Phone Number
800-477-5050 · Customer Service
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Consumers Energy Company Live Chat
Unfortunately, Consumers Energy Company does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Consumers Energy Company:

I need an update on a power outage at a storage locker facility that my things are at...
I am emailing on behalf of my elderly parents that have been without power since last T...
My front yard was torn up August *st to repair a buried line. Consumers said they would...
Is there a customer service number that I can call that I can talk to a person pertaini...
I keep calling and they wont connect me with anyone
My bills are not coming to my mailing address, how can I find my account number?
I have been overseas the last ** days (in Cyprus and Bulgaria )and I can’t access your...
Cannot access online account for bill pay and account information due to not having the...
I just need my email address changed on the account,tried changing it a few times with...
To: Consumers Energy*Subject: Street Light blinks on and off at night and tree branches...
I have a question about my appliance plan
I just want to know if there is a hold on my account
Someone was supposed to come turn my gas on today, I had an emergency and wasn’t able t...
broken tree limbs caught in the power lines
Need info on how to get rebate for an already purchased (newly installed) Nest Learning...
More customer issues

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Consumers Energy Company contact information - compared

Above are our top recommendations for how to contact Consumers Energy Company, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Consumers Energy Company by looking at which ones are the fastest and which ones other customers recommend the most for solving Consumers Energy Company customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Consumers Energy Company across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-477-5050
Customer Service
3 mins339
Online Help
Customer Service
< 2 hrs274

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