Contact Alabama Power

The best of the 2 ways to get in touch with Alabama Power by GetHuman

Alabama Power Phone Number
800-245-2244 · Customer Service
GetHuman features available:
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real Alabama Power rep
  • Pro tips & talking points
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Alabama Power Live Chat
Unfortunately, Alabama Power does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Alabama Power:

My power meter says closed. My heat, refrigerator,stove and phone works. But nothing el...
Alabama power cut the power off without notice and canceled the payment plan that I was...
I was in a zoom meeting and suddenly lost power
Signed up for a new service and need to change address.
Due date and cut off date
Trying to get service reconnected
My power bill is * times more than this time lasts year
Old bill in someone else name
At the lot of **** Downtowner Loop N Alabama power trimmed trees MONTHS ago and left...
I tried calling the lines said they are business if u need to reach customers service g...
Sandra Wade**** *th Ave ***** M I have been sick with Covid since Sept, am in the hos...
Need to make a payment arrangement
my bills were paperless and i was not aware of it. can I get an extesion on my bill .ac...
I am trying to get my power turned on at my house and can not talk to anyone! It keeps...
I need to know why I have went * days without power and my subdivision has power. Y'all...
More customer issues

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Alabama Power contact information - compared

Above are our top recommendations for how to contact Alabama Power, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact Alabama Power by looking at which ones are the fastest and which ones other customers recommend the most for solving Alabama Power customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Alabama Power across the following mediums: Phone, Web.

Phone number / contactWaitVotes
Customer Service
12 mins236
Online Help
Customer Service
< 2 hrs166

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