Wayfair Live Chat

How to chat with Wayfair by GetHuman

https://www.wayfair.com/help/faq.php
Live Chat with Wayfair Agents
  • Chat is available Mon-Fri 9am-5pm EST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 1 mins.
Despite the fact that Wayfair has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I am ordering a bathroom vanity. Only a few offer installation through you.do you offer...
I sent out a wedding gift to Eddie Levine last August for a total of $***. I don’t beli...
This is my *th call and everytime I'm promised help and get none!! *****@***.com
Why dis my order is cancelled?
I want this loveseat SKU W********* and your site will not me order it. I live in Brus...
Someone just came to install my new mirror and realized that it has been broken. How ca...
I have sat and waited * separate occasions to get my futon assembled. NO SHOW all * ti...
My I pad will not connect to the site !!
I would like to change the delivery address for an order I just placed today.
I want to buy this product **Black*Decker Multiprep All-in-One Cutting Appliance, Food...
My return label has not come
The item is too small for the space available
Question about open box price I would like a human rep
Hello im buying a second ice machine of the same kind within the same month would you b...
Help me with my issue

Wayfair Live Support Statistics

Live chat starting pointhttps://www.wayfair.com/help/faq.php
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat1:15pm
Average wait1
Current wait1
Rank (overall)4
Alternate methodsphone or web or email or chat
Quality of communication61%
Quality of help51%
Customer votes55,888
Information last updatedSat Mar 16 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-929-3247

Chatting with Wayfair Customer Service

Live chat with Wayfair by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Wayfair about. We can usually help ensure a better outcome. This is the best way to live chat with Wayfair because 72,288 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Wayfair usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.wayfair.com/help/faq.php are used to handling Track an Order, Place an Order, Update Info, Complaint, Return or Refund an item and other customer service issues. When you chat with Wayfair agents, they are most likely chatting with you from their call center located in Maine or Massachusetts. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Wayfair offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Wayfair with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Wayfair

While Wayfair does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Wayfair is their 877-929-3247 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Wayfair? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Wayfair and GetHuman affiliated?

GetHuman and Wayfair have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Wayfair Contact Info

Information that GetHuman and its users have gathered about how to best reach Wayfair
Wayfair Phone NumberMore Wayfair Contact Info

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