Wayfair Live Chat

How to chat with Wayfair by GetHuman

Live Chat with Wayfair Agents
https://www.wayfair.com/help/faq.php
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Use this link to chat live
Why did you want to chat with Wayfair?

Topics from recent customer chat windows

I'm trying to order something, and my address is not being accepted
We are searching for the proper double therapeutic mattress for a Kristofer by white no...
I need a replacement remote for a orren ellis light and I can't find any contact info
Returned item months ago - recurring pending charge?
My package (nr. **************) should have arrived a few weeks ago, but it didn't. The...
I was told by one of your people that I have a $***.** credit to Lowes Stores & I want...
I have recently purchased a small lamp shaped like a book which I received yesterday on...
I ordered * teal colored chairs. Another brown set was delivered. Want to send * brow...
Have not received my order been over ** days
I thought I was ordering from WAYFAIR , but the confirmation was from a hotmail address...
We received the barn door we ordered from Wayfair, it’s great, except, one of the wheel...
We purchased two recliner two months ago for the price of $*,***.** and one is already...
An order I placed no longer exists when looking at my account. I have the confirmation...
I already have an approved cc, but it keeps asking me to apply again with an order. Th...
Help me with my issue

Wayfair Live Support Statistics

Live chat starting pointhttps://www.wayfair.com/help/faq.php
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-5pm EST
Best time to chat10:45am
Average wait1
Current wait1
Rank (overall)4
Alternate methodsphone or web or email or chat
Quality of communication32%
Quality of help80%
Customer votes55,914
Information last updatedSat Nov 27 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-929-3247

Chatting with Wayfair Customer Service

Live chat with Wayfair by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Wayfair about. We can usually help ensure a better outcome. This is the best way to live chat with Wayfair because 72,288 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Wayfair usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.wayfair.com/help/faq.php are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Wayfair agents, they are most likely chatting with you from their call center located in Maine or Massachusetts. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Wayfair offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Wayfair with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Wayfair

While Wayfair does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Wayfair is their 877-929-3247 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Wayfair? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Wayfair and GetHuman affiliated?

GetHuman and Wayfair have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Wayfair Contact Info

Which Companies Offer Chat-based Customer Service?

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!