Wayfair Live Chat

How to chat with Wayfair by GetHuman

Live Chat with Wayfair Agents
https://www.wayfair.com/help/faq.php
Use this link to chat live
Current Wait: 2 mins (avg 1)
Hours: Mon-Fri 9am-5pm EST
Why did you want to chat with Wayfair?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Wayfair Live Support Statistics

Live chat starting point
https://www.wayfair.com/help/faq.php
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm EST
Best time to chat
3pm
Average wait
1
Current wait
2
Rank (overall)
4
Alternate methods
phone or web or email or chat
Quality of communication
62%
Quality of help
50%
Customer votes
55,890
Information last updated
Wed Oct 17 2018 09:00:00 GMT+0000 (UTC)
Best phone number
877-929-3247

Chatting with Wayfair Customer Service

Live chat with Wayfair by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Wayfair about. We can usually help ensure a better outcome. This is the best way to live chat with Wayfair because 72,288 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Wayfair usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.wayfair.com/help/faq.php are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Wayfair agents, they are most likely chatting with you from their call center located in Maine or Massachusetts. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm EST. It's hard to tell if companies like Wayfair offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Wayfair with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Wayfair

While Wayfair does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Wayfair is their 877-929-3247 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Wayfair? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Wayfair Contact Info

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