US Postal Service (USPS) Live Chat Support: Shortcuts & Tips

US Postal Service (USPS) Live Chat

Live Chat with US Postal Service (USPS) Agents
https://as00.estara.com/OneCC/200106298074/gui/chat_form.html?optionaldata1=https://cns.usps.com/go/Secure/LabelInformationAction!input.action?form.deliveryCountry=840&optionaldata2=&optionaldata25=&department=41441
Current Wait: 37 mins (avg 36)
Hours: Mon-Fri 8am-8:30pm, Sat 8am-6pm EST
Best alternative to live chat
For relevant help, and to make sure your issue gets attention, tell us the problem:

What's the issue?

Get the right department and more attention on your issue.

Delivery problem
3,989 chats about this, last 90 days
Missing delivery
1,467 chats about this, last 90 days
Refund
3,219 chats about this, last 90 days

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US Postal Service (USPS) Live Chat - by the Numbers

Live chat starting point
https://as00.estara.com/OneCC/200106298074/gui/chat_form.html?optionaldata1=https://cns.usps.com/go/Secure/LabelInformationAction!input.action?form.deliveryCountry=840&optionaldata2=&optionaldata25=&department=41441
Call-back available
NO
Department you chat with
Technical Support
Call center hours
Mon-Fri 8am-8:30pm, Sat 8am-6pm EST
Best time to chat
2:45pm
Average wait
36
Current wait
37
Rank (overall)
6
Quality of communication
32%
Quality of help
68%
Customer votes
73,082
Information last updated
Mon Nov 20 2017 10:00:00 GMT+0000 (UTC)
Best phone number
800-275-8777

Chatting with US Postal Service (USPS) Customer Service

Contacting US Postal Service (USPS)

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