TurboTax Live Chat

How to chat with TurboTax by GetHuman

Live Chat with TurboTax Agents
Current Wait: 58 mins (avg 38)
Hours: Mon-Sat 5am-9pm PST
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Why did you want to chat with TurboTax?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I would like help with filing taxes
My transcript tells me that my taxes have been credited to my account on the...
Did not receive refund
So it has been over * weeks and I still haven't gotten my tax return so what is happeni...
TurboTax doesn't care about their customers I have an issue and can't get it resolved I...
They keep rejecting my forms and TurboTax is not doing anything to help me I need to ta...
good day, my problem is that I still haven't received my tax refund, and I already chec...
I need to know what is going on with my refund check I file back in March and I haven't...
I got my taxes amended through sbtg and I need help
I need to know what's going on with my taxes I file in March I haven't heard anything i...
i used turbo tax and was quoted a refund amount of $**** yet for some reason their hold...
Help me with my issue

TurboTax Live Support Statistics

Live chat starting pointhttps://turbotax.intuit.com/support/contact/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 5am-9pm PST
Best time to chat2:15pm
Average wait38
Current wait58
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication77%
Quality of help81%
Customer votes48,337
Information last updatedSun May 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-777-3066

Chatting with TurboTax Customer Service

Live chat with TurboTax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TurboTax about. We can usually help ensure a better outcome. This is the best way to live chat with TurboTax because 109,458 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case TurboTax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://turbotax.intuit.com/support/contact/ are used to handling Return issue, Account access, Technical support, Tax Question, Complaint and other customer service issues. When you chat with TurboTax agents, they are most likely chatting with you from their call center located in California or Texas. Live chat is rarely available 24/7, and this department is open Mon-Sat 5am-9pm PST. It's hard to tell if companies like TurboTax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TurboTax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TurboTax

While TurboTax does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for TurboTax is their 888-777-3066 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact TurboTax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are TurboTax and GetHuman affiliated?

GetHuman and TurboTax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

TurboTax Contact Info

Information that GetHuman and its users have gathered about how to best reach TurboTax
TurboTax Live Chat

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