TurboTax Live Chat

How to chat with TurboTax by GetHuman

Live Chat with TurboTax Agents
Current Wait: 51 mins (avg 38)
Hours: Mon-Sat 5am-9pm PST
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Why did you want to chat with TurboTax?

Topics from recent customer chat windows

I filed my return today and when I printed the actual returns they are incorrect. You c...
Just want to talk about my taxes
I never received my card it says in the app that it is being printed and I should have...
Can't get in account and need last year tax forms
Can I talk to a person
I have a new phone number and I can’t access my old account to get my **** taxes printe...
when will my refund will come
I want to know how much I got from last year taxes
forgot my password doesn't have access to my number or email
I filed my taxes on yall free tax file turbo tax app one week before February**,**** an...
I filed my taxes with you last step says waiting for irs to accept it.has been two weeks
My turbo tax say it was denied but then it says expected so I wanted to know was it excepted.
When am I getting my income tax refund
I need to change my email address to access my account
Help me with my issue

TurboTax Live Support Statistics

Live chat starting pointhttps://turbotax.intuit.com/support/contact/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 5am-9pm PST
Best time to chat10:15am
Average wait38
Current wait51
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication73%
Quality of help30%
Customer votes48,341
Information last updatedMon Feb 22 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-777-3066

Chatting with TurboTax Customer Service

Live chat with TurboTax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TurboTax about. We can usually help ensure a better outcome. This is the best way to live chat with TurboTax because 109,458 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case TurboTax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://turbotax.intuit.com/support/contact/ are used to handling Return issue, Account access, Technical support, Tax Question, Complaint and other customer service issues. When you chat with TurboTax agents, they are most likely chatting with you from their call center located in California or Texas. Live chat is rarely available 24/7, and this department is open Mon-Sat 5am-9pm PST. It's hard to tell if companies like TurboTax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TurboTax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TurboTax

While TurboTax does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for TurboTax is their 888-777-3066 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact TurboTax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are TurboTax and GetHuman affiliated?

GetHuman and TurboTax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

TurboTax Contact Info

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