TurboTax Live Chat

How to chat with TurboTax by GetHuman

Live Chat with TurboTax Agents
https://turbotax.intuit.com/support/contact/
Current Wait: 49 mins (avg 38)
Hours: Mon-Sat 5am-9pm PST
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Topics from recent customer chat windows

I was told my stimulus would go direct deposit in my bank account. I am trying to find...
I just text u it was supposed to say I got my first stimulus check instead it typed I g...
I retired in **** and I got My friend stimulus check but I did no get my second one I d...
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Payment with pre paid hasn't went threw
Can't get CD or Download to work?
Late updating my new bank info so I can get my second stimulus
I processed my **** federal, RI and Massachusetts taxes online with Turbo tax. I entere...
I have a stimulus payment waiting to go into my account but im have a lot of turble get...
I am wondering if I e-filed my taxes with TurboTax free-file program. I am hoping to ge...
When will I get my stimulus
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Help me with my issue

TurboTax Live Support Statistics

Live chat starting pointhttps://turbotax.intuit.com/support/contact/
Call-back availableNO
Department you chat withCustomer Service
Chat center hoursMon-Sat 5am-9pm PST
Best time to chat9am
Average wait38
Current wait49
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication72%
Quality of help31%
Customer votes48,342
Information last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-777-3066

Chatting with TurboTax Customer Service

Live chat with TurboTax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TurboTax about. We can usually help ensure a better outcome. This is the best way to live chat with TurboTax because 109,458 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case TurboTax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://turbotax.intuit.com/support/contact/ are used to handling Return issue, Account access, Technical support, Tax Question, Complaint and other customer service issues. When you chat with TurboTax agents, they are most likely chatting with you from their call center located in California or Texas. Live chat is rarely available 24/7, and this department is open Mon-Sat 5am-9pm PST. It's hard to tell if companies like TurboTax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TurboTax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TurboTax

While TurboTax does offer live chat as a way to get help, they also have a phone number. In total, there are 6 ways to get in touch with them. The best phone number for TurboTax is their 888-777-3066 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact TurboTax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are TurboTax and GetHuman affiliated?

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TurboTax Contact Info

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