TurboTax Live Chat

How to chat with TurboTax by GetHuman

Live Chat with TurboTax Agents
Current Wait: 38 mins (avg 38)
Hours: 24 hours, 7 days
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Why did you want to chat with TurboTax?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I recieved a notice yesterday from the IL Dept of Revenue that we didn't file tax year...
Want to speak to someone imediatly
I've been waiting for over a year of my IRS tax refund. Looking at my **** now, I'm sur...
I want to know what payment method was put on my refund
Turbo won’t let me file
Haven't gotten my tax return yet. Many months!
Locked out of account and nothing work at all. Email phone number ssn or email can’t ge...
I filed my taxes with you all and I was trying to see if you could take the money that...
I need to speak to someone about my taxes that were never mailed to me. My tax expert s...
I want my federal taxes
I need info on a ** **
I need to figure out why my taxes were not submitted, and I need it troubleshoot it
When I went to file taxes on turbo tax it was said a return from my previous job as wel...
I am trying to find out whether - and, if so, when - TurboTax electronically filed a...
Help me with my issue

TurboTax Live Support Statistics

Live chat starting pointhttps://turbotax.intuit.com/support/contact/
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat9am
Average wait38
Current wait38
Rank (overall)3
Alternate methodsphone or chat or facebook or twitter or web
Quality of communication49%
Quality of help54%
Customer votes48,310
Information last updatedThu Sep 28 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with TurboTax Customer Service

Live chat with TurboTax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with TurboTax about. We can usually help ensure a better outcome. This is the best way to live chat with TurboTax because 109,458 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://turbotax.intuit.com/support/contact/ are used to handling Return issue, Account access, Technical support, Tax Question, Complaint and other customer service issues. When you chat with TurboTax agents, they are most likely chatting with you from their call center located in California or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like TurboTax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting TurboTax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting TurboTax

While TurboTax does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 6 ways to get in touch with them. Since TurboTax does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact TurboTax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are TurboTax and GetHuman affiliated?

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TurboTax Contact Info

Information that GetHuman and its users have gathered about how to best reach TurboTax
TurboTax Live Chat

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