Turbo Tax Live Chat

How to chat with Turbo Tax by GetHuman

Live Chat with Turbo Tax Agents
https://turbotax.intuit.com/support/contact/
Current Wait: 61 mins (avg 38)
Hours: Mon-Sat 5am-9pm PST
Enter question and required information
Why did you want to chat with Turbo Tax?

Topics from recent customer chat windows

Can I readjust previous year’s Turbo Tax returns to address Social Security Earnings?
I need to amend my tax refund I forgot to add on a W*
I am being charged by turbo tax when it should be free, I am NOT paying
here is my OMB No. ****-**** for my tax and my order **Order *TTWCB********* why are m...
Looking for my **** tax return
I can’t login in to my account because I got a new phone number.
how do i correct the issue that i over paid on SS.
I cannot get into my account
Hello, *I completed my **** tax on Turbo online. I have to amend my **** tax. I don't r...
I need to speak to a specialist
I need to speak to a specialist i been trying to reach u for a week
I added my dependent to my taxes and it’s not showing a number for my dependent. I need help.
gave wrong routing number
I filed my tax return incorrectly. I need to file itemized since my husband is filing i...
Help me with my issue

Turbo Tax Live Support Statistics

Live chat starting point
https://turbotax.intuit.com/support/contact/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Sat 5am-9pm PST
Best time to chat
10:45am
Average wait
38
Current wait
61
Rank (overall)
3
Alternate methods
phone or chat or facebook or twitter or web
Quality of communication
71%
Quality of help
32%
Customer votes
48,342
Information last updated
Tue Jan 21 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-777-3066

Chatting with Turbo Tax Customer Service

Live chat with Turbo Tax by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Turbo Tax about. We can usually help ensure a better outcome. This is the best way to live chat with Turbo Tax because 109,458 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Turbo Tax usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://turbotax.intuit.com/support/contact/ are used to handling Can't Access Account, Track My Refund, Refund a Charge, Missing Refund, Ask For Tax Help and other customer service issues. When you chat with Turbo Tax agents, they are most likely chatting with you from their call center located in California or Texas. Live chat is rarely available 24/7, and this department is open Mon-Sat 5am-9pm PST. It's hard to tell if companies like Turbo Tax offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Turbo Tax with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Turbo Tax

While Turbo Tax does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Turbo Tax is their 888-777-3066 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Turbo Tax? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Turbo Tax and GetHuman affiliated?

GetHuman and Turbo Tax have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Chat with a Paid Expert

We partner with another US company that staffs highly-rated Turbo Tax experts ready to chat and help with your issue for approx. $20-45, in case our free tools aren't working for you.
Chat with an Expert Now

Turbo Tax Contact Info

Which Companies Offer Chat-based Customer Service?
Chat with DISHChat with Duke Energy (IN)Chat with EquifaxChat with GameStopChat with GrouponChat with Chase Auto Finance
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!