Starbucks Live Chat

How to chat with Starbucks by GetHuman

https://customerservice.starbucks.com/app/chat/chat_launch
Live Chat with Starbucks Agents
  • Chat is available Mon-Sun 4am-10pm PST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Starbucks has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Our credit card number is up-to-date but it won’t accept it
Terrible customer service manager refused to help
I never received my vouchers, I have tried to get help but only get automated emails. I...
Amount not credited to account and i dont get any response on mails and on call also .
Amount not credited to account
I've been scammed on my app. Please refund my money. Call me *** *** ****
Hi, I’ve been a Starbucks customer for years. My order is a coffee Frappuccino shot of...
My account was deactivated but I didn't deactivate it and would like it reinstated. If...
I never knew stars could expire! I just had had *** stars expire! Can they please rei...
I visited the drive through Starbucks at the Airport Plaza in Renton, WA Several times...
Gift card on phone does not work. Do not have original card
I have been ordering gift cards for friends online using my debt card for years. In th...
Order completely wrong
Was wanting to see if you could email my paystubs from March-May **** from my time at s...
Help me with my issue

Starbucks Live Support Statistics

Live chat starting pointhttps://customerservice.starbucks.com/app/chat/chat_launch
Department you chat withCustomer Service
Chat center hoursMon-Sun 4am-10pm PST
Best time to chat9:30am
Average wait1
Current wait2
Rank (overall)7
Alternate methodsphone or email or web or twitter or facebook or chat
Quality of communication64%
Quality of help59%
Customer votes23,181
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-782-7282

Chatting with Starbucks Customer Service

Live chat with Starbucks by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Starbucks about. We can usually help ensure a better outcome. This is the best way to live chat with Starbucks because 26,994 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Starbucks usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://customerservice.starbucks.com/app/chat/chat_launch are used to handling Points Not Adding, Store Feedback, Update Account Info, Points Redemption, Overcharge on Account and other customer service issues. When you chat with Starbucks agents, they are most likely chatting with you from their call center located in New Mexico. Live chat is rarely available 24/7, and this department is open Mon-Sun 4am-10pm PST. It's hard to tell if companies like Starbucks offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Starbucks with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Starbucks

While Starbucks does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Starbucks is their 800-782-7282 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Starbucks? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Starbucks and GetHuman affiliated?

GetHuman and Starbucks have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Starbucks Contact Info

Information that GetHuman and its users have gathered about how to best reach Starbucks
Starbucks Phone NumberMore Starbucks Contact Info

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