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Quality of communication
Quality of help
Information last updated
Thu Mar 22 2018 08:00:00 GMT+0000 (UTC)
Best phone number
Chatting with Sirius/XM Customer Service
Live chat with Sirius/XM by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Sirius/XM about. We can usually help ensure a better outcome. This is the best way to live chat with Sirius/XM because 82,944 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Sirius/XM usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.siriusxm.com/contactus are used to handling Change Services, Cancel My Services, Setup Service, Recover Account, Overcharges on My Account and other customer service issues. When you chat with Sirius/XM agents, they are most likely chatting with you from their call center located in Pennsylvania or Dominican Republic or Canada or Texas or Iowa or New York. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm EST. It's hard to tell if companies like Sirius/XM offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Sirius/XM with GetHuman and keep sharing with others so we can together make customer service less frustrating.
While Sirius/XM does offer live chat as a way to get help, they also have a phone number. In total, there are 12 ways to get in touch with them. The best phone number for Sirius/XM is their 866-635-5027 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Sirius/XM? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.