Lenovo Live Chat

How to chat with Lenovo by GetHuman

http://shop.lenovo.com/us/en/landing_pages/contact/
Live Chat with Lenovo Agents
  • Chat is available Mon-Fri 9am-9pm, Sat-Sun 11am-8pm EST.
  • The average wait time (for agents to join) is 3 minutes.
  • Current estimated wait time for an agent to join your chat window is 3 mins.
Despite the fact that Lenovo has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

It stopped working. Part of the screen is hylighted. Message about something not workin...
Broken letter s on laptop. Unfortunately someone tried to mend with glue therefor endin...
SIR LENOVO I* **GN TOUCH PROBLAME
Attention: Lenovo, On *********. I received one of the most Beautiful Performing Tablet...
Hello.*User *****@***.com, Valery Polyakov.*I am asking for technical support regarding...
a pop up occured from Windrive maybe? that said that * of my drivers were outdated, so...
I’ve purchased the Lenovo tab p** plus, and I’m wondering if the keyboard pack will wor...
I am using Lenovo vibe k* for * years. Recently it has some problems with the phone. I...
I would like to know which wall charger to use for smart tab P**. Mine was lost in a re...
I would like to know which wall charger to use for smart tab P**. Mine was lost in a r...
I have a Lenovo Ideapad ***-***kb given to me by a person now incapable of using it (nu...
Yoga laptop was dropped and needs to be repaired
I want to return my lenovo chromebook, since lenovo was supposed to repair it but sent...
I have a IdeaPad S*** serial * PF*V**TT that keeps on hanging and can't select anything...
Help me with my issue

Lenovo Live Support Statistics

Live chat starting pointhttp://shop.lenovo.com/us/en/landing_pages/contact/
Department you chat withCustomer Service
Chat center hoursMon-Fri 9am-9pm, Sat-Sun 11am-8pm EST
Best time to chat10:45am
Average wait3
Current wait3
Rank (overall)2
Alternate methodsphone or chat or web or facebook or twitter
Quality of communication46%
Quality of help78%
Customer votes65,402
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number855-253-6686

Chatting with Lenovo Customer Service

Live chat with Lenovo by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Lenovo about. We can usually help ensure a better outcome. This is the best way to live chat with Lenovo because 17,226 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Lenovo usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://shop.lenovo.com/us/en/landing_pages/contact/ are used to handling Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. When you chat with Lenovo agents, they are most likely chatting with you from their call center located in India or Philippines. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-9pm, Sat-Sun 11am-8pm EST. It's hard to tell if companies like Lenovo offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Lenovo with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Lenovo

While Lenovo does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Lenovo is their 855-253-6686 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Lenovo? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Lenovo and GetHuman affiliated?

GetHuman and Lenovo have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Lenovo Contact Info

Information that GetHuman and its users have gathered about how to best reach Lenovo
Lenovo Phone NumberMore Lenovo Contact Info

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