Newegg Live Chat

How to chat with Newegg by GetHuman

http://kb.newegg.com/ContactUs/ChatWithUs
Live Chat with Newegg Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 1 mins.
Despite the fact that Newegg has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I bought an MSi GL** *RE-*** on sale from the Newegg website, and it arrived today (Thu...
I ordered * lan adapters for my computer. You gave them to FedEx on March *. They are s...
I received a defective item and want it replaced. NETGEAR **-port Gigabit Ethernet Rack...
I need to get a quote for a University purchase, but they do not accept a printed recei...
Here is the issue. I am looking to place an order with newegg and was looking to have t...
I need to change my name on the shipping information for my order because there was a m...
I ordered an item ********, I used egg saver *-* day shipping. This item has not arriv...
Dear Newegg Team,**I tried to order a laptop from your site on November **rd and my ord...
I had to wait over * hours for a customer service rep on the chat support on newegg.com...
Hello, I ordered two kidkraft play kitchens during your Black Friday sale. While I unde...
Hi,*My order ********** with FedEx Tracking ************* was scheduled to arrive yeste...
Tried to purchase a graphics card. Went through entire process: entered credit card num...
Hello my order *s Order * ********* and Order * *********. my issue is the day I made p...
shipment number ********** tracking number ************ we have spoken to the costume...
Help me with my issue

Newegg Live Support Statistics

Live chat starting pointhttp://kb.newegg.com/ContactUs/ChatWithUs
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait1
Current wait1
Rank (overall)3
Alternate methodsphone or email or chat or web or twitter
Quality of communication46%
Quality of help57%
Customer votes74,971
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-390-1119

Chatting with Newegg Customer Service

Live chat with Newegg by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Newegg about. We can usually help ensure a better outcome. This is the best way to live chat with Newegg because 4,416 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Newegg usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://kb.newegg.com/ContactUs/ChatWithUs are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Newegg agents, they are most likely chatting with you from their call center located in Tampa, FL or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Newegg offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Newegg with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Newegg

While Newegg does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Newegg is their 800-390-1119 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Newegg? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Newegg and GetHuman affiliated?

GetHuman and Newegg have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Newegg Contact Info

Information that GetHuman and its users have gathered about how to best reach Newegg
Newegg Phone NumberMore Newegg Contact Info

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