Newegg Live Chat

How to chat with Newegg by GetHuman

Live Chat with Newegg Agents
http://kb.newegg.com/ContactUs/ChatWithUs
Fill out the form and click "Start Live Chat"
Current Wait: 3 mins (avg 1)
Hours: 24 hours, 7 days
Why did you want to chat with Newegg?
Chat topic: Cancel orderChat topic: ReturnsChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Newegg Live Support Statistics

Live chat starting point
http://kb.newegg.com/ContactUs/ChatWithUs
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2pm
Average wait
1
Current wait
3
Rank (overall)
3
Alternate methods
phone or email or chat or web
Quality of communication
45%
Quality of help
56%
Customer votes
74,970
Information last updated
Sat Aug 11 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-390-1119

Chatting with Newegg Customer Service

Live chat with Newegg by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Newegg about. We can usually help ensure a better outcome. This is the best way to live chat with Newegg because 4,416 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Newegg usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://kb.newegg.com/ContactUs/ChatWithUs are used to handling Cancel order, Returns, Change order, Track order, Complaint and other customer service issues. When you chat with Newegg agents, they are most likely chatting with you from their call center located in Tampa, FL or Jamaica. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Newegg offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Newegg with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Newegg

While Newegg does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Newegg is their 800-390-1119 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Newegg? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Newegg Contact Info

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