Can I return an item without a receipt?

Asked a year ago
No, you cannot return an item without a receipt. Newegg requires a valid proof of purchase for all returns. The receipt serves as evidence of your original purchase and is necessary to process returns or exchanges. It helps Newegg verify the item's purchase date and price, ensuring a smooth return process that adheres to their policies. Without a receipt, Newegg cannot validate your claim, and the return may be denied. It is recommended to retain your original receipt as a safeguard when making a purchase. If you no longer have the receipt, contact Newegg's customer service for further assistance and potential alternatives to resolve your issue.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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