How long does it take to process a refund?

Asked a year ago
The refund processing time at Newegg typically varies depending on the payment method used for the purchase. For credit card refunds, it usually takes around 3-5 business days for the refund to be processed and reflect in the customer's account. However, it may take an additional 1-2 billing cycles for the refund to be fully visible on the customer's credit card statement. For PayPal refunds, the processing time is usually shorter, taking about 1-2 business days. It's important to note that the processing time also depends on factors like the complexity of the refund request and any necessary investigations. Customers can track the status of their refund through the "Track an Item" page on Newegg's website or by contacting their customer service.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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