How Do I Cancel an Order with Newegg?

Customers can cancel their Newegg orders as long as they follow the steps given above it's good to act swiftly before the product is shipped or charged to your credit card.

Christian Allen is the editor / author responsible for this content.
Apr 28, 2020

Have you recently ordered some stuff online from Newegg and want to cancel? Know that it's possible to cancel an order provided that it hasn't been shipped. However, when you cancel the order, you can't undo the canceled order. The items or pricing are not reserved for you just in case you change your mind again.

Consequently, not all orders can be canceled if there is a problem with that particular order. Contact Newegg customer support directly to see what can be done for those orders. Newegg can cancel orders or limit purchases or particular orders. If the order is canceled and the payment has been credited, Newegg will issue a credit to your account credit card and refund the amount that was charged on the card.

Payment can be processed and the parts of the shipment be processed separately.

How Do I Cancel an Order with Newegg?

Customers can cancel their Newegg orders for products at no cost. They can cancel their orders anytime provided that the order is still being processed and hasn't been shipped. Plus, cancellation can happen as long as Newegg has sufficient time to cancel it. There is nothing that limits a customer to cancel their order under any law.

To cancel your order, follow the steps below.

1. Log into your Newegg account

2. Click on my account on the right of the search bar

3. Select view orders from the orders section

4. Click on the particular order you want to cancel

5. Press cancel button, choose the reason for cancellation and hit submit button when you are done.

If your cancellation doesn't go through and you have questions concerning that order, feel free to contact Newegg customer support for assistance. Consequently, if the order has already been shipped, you will need to get the tracking number for the order you want to cancel then contact Newegg shipping carrier to refuse delivery. If everything goes well, you get a refund of the order returned to your account no charge.

Is It Possible to Change My Order After Submission?

It's possible for you to change your mind for a particular order and want to cancel. Follow the cancellation steps given previously to get it done before that order is delivered. Newegg enters orders placed quickly to ensure they get the shipping done on time.

Once the order is entered and the shipping process has commenced, it can't be canceled or modified. You can check your order status online by login in to your account. If it reads processing, know that it's possible to cancel that order by simply going to the order details page.

You can cancel it and place another order. However, if the status reads charged, it means the order has been entered into shipping and you can't cancel or modify it. Contact Newegg customer support if you still want to cancel the order.

Why Do People Cancel Orders?

You can cancel your Newegg order when you realize you have messed up or purchased the wrong item. The cancellation process only works if you move quickly before the order is charged to your credit card.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel an Order with Newegg?

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