What is Newegg's return policy?

Asked 6 months ago
Newegg's return policy ensures customer satisfaction with their purchases. For most products, customers can request a return within 30 days from the invoice date. However, there are exceptions, including but not limited to software, downloadable content, and hygiene products. The item must be in its original condition and packaging, with all accessories and manuals included. Opened items may be subject to a restocking fee. Additionally, certain products have different return guidelines, such as computers, laptops, and tablets, which must be requested within 14 days. Customers can initiate returns by contacting Newegg's Customer Service or through their online Returns Center. Refunds are issued via the original payment method, and returns for items with missing accessories or damages may warrant a partial refund. It's advisable to review Newegg's return policy page for specific details and any additional information.
Answered Nov 1, 2023

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