Neiman Marcus Live Chat

How to chat with Neiman Marcus by GetHuman

http://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736
Live Chat with Neiman Marcus Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 10 minutes.
  • Current estimated wait time for an agent to join your chat window is 12 mins.
Despite the fact that Neiman Marcus has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Neiman Marcus Live Support Statistics

Live chat starting pointhttp://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3pm
Average wait10
Current wait12
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication54%
Quality of help50%
Customer votes40,124
Information last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-888-4757

Chatting with Neiman Marcus Customer Service

Live chat with Neiman Marcus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Neiman Marcus about. We can usually help ensure a better outcome. This is the best way to live chat with Neiman Marcus because 2,598 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Neiman Marcus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Neiman Marcus agents, they are most likely chatting with you from their call center located in St. Louis, MO or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Neiman Marcus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Neiman Marcus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Neiman Marcus

While Neiman Marcus does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Neiman Marcus is their 888-888-4757 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Neiman Marcus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Neiman Marcus and GetHuman affiliated?

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Neiman Marcus Contact Info

Information that GetHuman and its users have gathered about how to best reach Neiman Marcus
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