Neiman Marcus Live Chat

How to chat with Neiman Marcus by GetHuman

Live Chat with Neiman Marcus Agents
http://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736
Click "Chat with us" on the right
Current Wait: 14 mins (avg 10)
Hours: 24 hours, 7 days
Why did you want to chat with Neiman Marcus?
Chat topic: ReturnsChat topic: Cancel orderChat topic: Change orderChat topic: Track orderChat topic: ComplaintWant to chat for a different reason

Neiman Marcus Live Support Statistics

Live chat starting point
http://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
2:30pm
Average wait
10
Current wait
14
Rank (overall)
1
Alternate methods
chat or phone or web
Quality of communication
56%
Quality of help
48%
Customer votes
40,100
Information last updated
Tue Dec 11 2018 10:00:00 GMT+0000 (UTC)
Best phone number
888-888-4757

Chatting with Neiman Marcus Customer Service

Live chat with Neiman Marcus by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Neiman Marcus about. We can usually help ensure a better outcome. This is the best way to live chat with Neiman Marcus because 2,598 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Neiman Marcus usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.neimanmarcus.com/assistance/assistance.jsp?itemId=cat33940736 are used to handling Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. When you chat with Neiman Marcus agents, they are most likely chatting with you from their call center located in St. Louis, MO or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Neiman Marcus offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Neiman Marcus with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Neiman Marcus

While Neiman Marcus does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Neiman Marcus is their 888-888-4757 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Neiman Marcus? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Neiman Marcus Contact Info

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