Metro PCS Live Chat

How to chat with Metro PCS by GetHuman

Live Chat with Metro PCS Agents
Current Wait: 3 mins (avg 1)
Hours: 24 hours, 7 days
Use this link to connect with customer service via chat
Why did you want to chat with Metro PCS?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I have had * service for the past few days and have had ongoing issues with metro pcs...
Hi I would like to know how much to activate a phone and get **.** dollar plan
I will like to change my phone number
Hi, i stop paying my rent like * or * monts ago i want to paid it again. He do not let...
Hi I need an extension until Friday my card comes in the mail it was reported for ident...
I would like to remove * lines from my account I was told they would be free and now my...
My bill was changed from $** with $** ACP discount applied because the discount was rem...
I would like to remove ***-***-**** off of my metro plan.
I received a tablet and I'm having trouble with the internet on it
Metro App will not stay in phone trying to get extension
Didn't change plan like they said it would after first month.they set it upto change
My daughter's PCS by T-Mobile MetroPCS phone is dead blank will not turn on and I canno...
I went into the metro in dothan al on Montgomery hwy and the * girls were quite helpful...
In need of a bill extension, paycheck doesn’t come until Friday.
Help me with my issue

Metro PCS Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:15pm
Average wait1
Current wait3
Rank (overall)8
Alternate methodsphone or web or facebook or twitter or chat
Quality of communication54%
Quality of help43%
Customer votes33,757
Information last updatedTue May 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-863-8768

Chatting with Metro PCS Customer Service

Live chat with Metro PCS by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Metro PCS about. We can usually help ensure a better outcome. This is the best way to live chat with Metro PCS because 716,676 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Metro PCS usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Payment Arrangement, Device Support, Lost or Stolen Phone, Transfer Service, Account Restricted and other customer service issues. When you chat with Metro PCS agents, they are most likely chatting with you from their call center located in Dallas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Metro PCS offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Metro PCS with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Metro PCS

While Metro PCS does offer live chat as a way to get help, they also have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Metro PCS is their 888-863-8768 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Metro PCS? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Metro PCS and GetHuman affiliated?

GetHuman and Metro PCS have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Metro PCS Contact Info

Information that GetHuman and its users have gathered about how to best reach Metro PCS
Metro PCS Live Chat

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