Hertz Live Chat

How to chat with Hertz by GetHuman

Current Wait: 65 mins (avg 38)
Hours: 24 hours, 7 days
Click the tab marked "Live Help"
Why did you want to chat with Hertz?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Last Sunday on the Ace of May I reserved a vehicle with Hertz car rentals. When I went...
I want to know if a debit card is accepted when picking up a vehicle. I read on the web...
My hold was not returned to my card after the rental, and an additional $*** was charge...
I want a receipt to show the total ** days I had the car,April **th to May *th and amou...
My reservation was in my husbands name which was never been a problem my rate was origi...
I tried to rent a car from ogdensburg ny from rishe on May * and they didn’t have any...
My car was not ready the representative had no clue if my reservation and the billing i...
Left my prescription sunglasses in car in LC MO airport. Can't reach a human. Left deta...
Over charges on my rental. No ans
I am a Gold member trying to book a rental in Reykjavik from July * - *th. We have some...
I have canceled my reservation * times . I am tired of having to deal with Hertz. Pleas...
Overcharged for rental
Change drop off location
Gas was stated full when I received the vehicle. It was *** full. I filled it to ***.
Help me with my issue

Hertz Live Support Statistics

Live chat starting pointhttp://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:15pm
Average wait38
Current wait65
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication62%
Quality of help34%
Customer votes39,477
Information last updatedSun May 22 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-654-3131

Chatting with Hertz Customer Service

Live chat with Hertz by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Hertz about. We can usually help ensure a better outcome. This is the best way to live chat with Hertz because 46,038 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Hertz usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1 are used to handling Lost and Found, Change Reservation, Refund a Charge, Problem With a Rental, Find a Reservation and other customer service issues. When you chat with Hertz agents, they are most likely chatting with you from their call center located in Alabama or Oklahoma. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Hertz offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hertz with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hertz

While Hertz does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Hertz is their 800-654-3131 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hertz? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Hertz and GetHuman affiliated?

GetHuman and Hertz have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Hertz Contact Info

Information that GetHuman and its users have gathered about how to best reach Hertz
Hertz Live Chat

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