Hertz Live Chat

How to chat with Hertz by GetHuman

Topics from recent customer chat windows

Rental car is late, in hospital. And wanted to see if my wife can return the rental and...
You’re guys customer service *****. That’s my problem.
Receipt for rental agreement ********* at New Orleans airport. Please e-mail to J...
my card was charged and I did not use the car
I picked up a rental on Dec **th with gold service. I noticed later that the rate is...
My credit card was charged thrice for *** Aud$ but I haven’t received any booking confi...
I need to call your Accounts Payable branch. What is their phone number? In particular...
Am still waiting for resolution of my Hertz issues
I want to rent a carseat for my *-year old kid.
Flight delayed need to know what to do if she gets there late
Flight delayed not flying to night
Rent **- Dec return ** Dec WDH Windhoek, Namibia *Toyota Hi Lux *wd truck
Was accused of smoking in vehicle when I dont smoke and nobody else but me was in the c...
I'm being billed for something I think I already paid for. I paid over $*** on my Visa...
Help me with my issue

Hertz Live Support Statistics

Live chat starting point
http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9:30am
Average wait
38
Current wait
63
Rank (overall)
3
Alternate methods
phone or chat or web
Quality of communication
67%
Quality of help
84%
Customer votes
39,482
Information last updated
Thu Feb 20 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-654-3131

Chatting with Hertz Customer Service

Live chat with Hertz by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Hertz about. We can usually help ensure a better outcome. This is the best way to live chat with Hertz because 46,038 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Hertz usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1 are used to handling Lost and Found, Change Reservation, Problem With a Rental, Refund a Charge, Find a Reservation and other customer service issues. When you chat with Hertz agents, they are most likely chatting with you from their call center located in Alabama or Oklahoma. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Hertz offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hertz with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hertz

While Hertz does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for Hertz is their 800-654-3131 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hertz? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Hertz and GetHuman affiliated?

GetHuman and Hertz have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Hertz Contact Info

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