Hertz Live Chat

How to chat with Hertz by GetHuman

Current Wait: 71 mins (avg 38)
Hours: 24 hours, 7 days
Click the tab marked "Live Help"
Why did you want to chat with Hertz?

Topics from recent customer chat windows

DoNotRent List Phone Number not picking up. Need this resolved immediately. Please help.
Need to change reservation, cannot do it via website, having to phone in.
$*** hold charge was added to the final cost (interior clean fee). Told it was temporary.
Issue with my reservation. Not showing on app. ***-******* Kuhn**Need to be picked up a...
Vehicle rental or stolen status on LP TN CFP***
I paid for the rental online but wasn’t able to get the car I was told I’ll get my full...
I rented a car and the dont have any at the office so i will like to speak with an agent
I was overcharged over $***.**. This was resolved months ago but Hertz charged me again.
I rented and returned a truck a month ago and I keep getting toll charges it’s over...
Olvid* unos lentes en un auto que entregue hoy y deseo saber que debo hacer para recuperarlos
Olvide unos lentes en el auto y quiero saber que debo hacer para la devoluci*n
Dear Sirs,**I had a reservation to rent a mini van in past March **, ****, which I didn...
I want to modify my reservation.
Trying to get the number to find out why I'm on the do not rent list
Help me with my issue

Hertz Live Support Statistics

Live chat starting pointhttp://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat10:15am
Average wait38
Current wait71
Rank (overall)2
Alternate methodsphone or chat or web
Quality of communication66%
Quality of help30%
Customer votes39,480
Information last updatedTue Feb 23 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-654-3131

Chatting with Hertz Customer Service

Live chat with Hertz by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Hertz about. We can usually help ensure a better outcome. This is the best way to live chat with Hertz because 46,038 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Hertz usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1 are used to handling Change Reservation, Lost and Found, Refund a Charge, Problem With a Rental, Find a Reservation and other customer service issues. When you chat with Hertz agents, they are most likely chatting with you from their call center located in Alabama or Oklahoma. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Hertz offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hertz with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hertz

While Hertz does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Hertz is their 800-654-3131 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hertz? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Hertz and GetHuman affiliated?

GetHuman and Hertz have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Hertz Contact Info

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