Hertz Live Chat

How to chat with Hertz by GetHuman

Hertz Live Support Statistics

Live chat starting point
http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
3pm
Average wait
38
Current wait
64
Rank (overall)
2
Alternate methods
phone or chat or web
Quality of communication
61%
Quality of help
35%
Customer votes
39,475
Information last updated
Tue Oct 16 2018 09:00:00 GMT+0000 (UTC)
Best phone number
800-654-3131

Chatting with Hertz Customer Service

Live chat with Hertz by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Hertz about. We can usually help ensure a better outcome. This is the best way to live chat with Hertz because 46,038 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Hertz usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.hertz.com/rentacar/customersupport/index.jsp?targetPage=faqsRightNow.jsp&leftNavUserSelection=globNav_8_1 are used to handling Refunds, Lost and Found, Problem with rental, Change Reservation and other customer service issues. When you chat with Hertz agents, they are most likely chatting with you from their call center located in Alabama or Oklahoma. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Hertz offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Hertz with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Hertz

While Hertz does offer live chat as a way to get help, they also have a phone number. In total, there are 7 ways to get in touch with them. The best phone number for Hertz is their 800-654-3131 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Hertz? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Hertz Contact Info

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