Greyhound Live Chat

How to chat with Greyhound by GetHuman

https://www.greyhound.com/en/help-and-info/contact-us
Live Chat with Greyhound Agents
  • Chat is available 24 hours, 7 days.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 2 mins.
Despite the fact that Greyhound has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

Need ticket info from cape Canaveral Fl to Orlando fl
Harassed and physically attacked by greyhound security guard in Kansas city, Missouri
Website not accepting payments. Customer service is asking for a $** fee. The company n...
Bus delayed o. Oct *th tried to reschedule same round trip for Oct **.
Lost baggage its been * weeks now. Bus left me at a stop so baggages was on the bus
My bus didn't show up. I want a refund
Speaker to someone at Houston station about my lost bag
First of all me and my sister got left behind from Pueblo Colorado to Lamar Colorado th...
I bought a ticket from Rochester to New York City at **:**AM on Wednesday. Is **:**AM i...
Need to buy a ticket from Little Rock to Jonesboro AR
I forgot my bag on the bus. The bus is supposed to arrive in Syracuse. Booking number i...
I was droped off at the wrong bus station and missed my bus . Would like to purchase a...
What are the location stops in Louisiana?**There is a listing for a Texaco in Opelousas...
Trying to get my brother home to Tulsa OK from Portland OR ... My brother is stuck in B...
Help me with my issue

Greyhound Live Support Statistics

Live chat starting pointhttps://www.greyhound.com/en/help-and-info/contact-us
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1pm
Average wait1
Current wait2
Rank (overall)5
Alternate methodsphone or web or chat
Quality of communication44%
Quality of help56%
Customer votes72,777
Information last updatedWed Feb 21 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-231-2222

Chatting with Greyhound Customer Service

Live chat with Greyhound by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Greyhound about. We can usually help ensure a better outcome. This is the best way to live chat with Greyhound because 88,764 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Greyhound usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://www.greyhound.com/en/help-and-info/contact-us are used to handling Account Setup, Account Access, Change Booking, Overcharge on Account, Find an Itinerary and other customer service issues. When you chat with Greyhound agents, they are most likely chatting with you from their call center located in California or Alabama or Connecticut or New York or Tennessee or Texas. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Greyhound offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Greyhound with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Greyhound

While Greyhound does offer live chat as a way to get help, they also have a phone number. In total, there are 5 ways to get in touch with them. The best phone number for Greyhound is their 800-231-2222 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Greyhound? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Greyhound and GetHuman affiliated?

GetHuman and Greyhound have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Greyhound Contact Info

Information that GetHuman and its users have gathered about how to best reach Greyhound
Greyhound Phone NumberMore Greyhound Contact Info

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