GameStop Live Chat

How to chat with GameStop by GetHuman

https://care.gamestop.com/
Live Chat with GameStop Agents
  • Chat is available Mon-Fri 8am-5pm CST.
  • The average wait time (for agents to join) is 1 minutes.
  • Current estimated wait time for an agent to join your chat window is 1 mins.
Despite the fact that GameStop has a live chat function, most customers prefer to talk to an agent over the phone. The most cited reason is that customers believe that phone-based agents are more empowered to help them with their issue.

Topics from recent customer chat windows

I placed an order online and I waited for my game to ship and they sent me a shipping c...
My order ***************** couldn’t be canceled. I tried all avenues of cancellation a...
Did not receive my package it says it was delivered a long time ago but I never receive...
My online order placed on your website has an issue, I was supposed to receive two copi...
My ps* is acting up and I just bought it a week ago
Ps* stop working and I have a warranty
Purchased * Silver Tempest booster boxes, but received single pack cards. Wrong items w...
I put the wrong zip code on my package for game stop
The order ik placed on **** has the wrong address and billing information. I. Verified...
Item shipped to wrong address
I was a victim of a scam where I was asked to purchase a $*** Game Stop gift card to pa...
I was a victim of a scam. I purchased a $*** Game Stop gift card at Publix Supermarket...
I redeemed ***** points online and no matter what I do it won't reduce the cost for the...
Help me with my issue

GameStop Live Support Statistics

Live chat starting pointhttps://care.gamestop.com/
Department you chat withCustomer Service
Chat center hoursMon-Fri 8am-5pm CST
Best time to chat2pm
Average wait1
Current wait1
Rank (overall)7
Alternate methodsphone or facebook or web or chat or twitter
Quality of communication55%
Quality of help49%
Customer votes50,390
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-883-8895

Chatting with GameStop Customer Service

Live chat with GameStop by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with GameStop about. We can usually help ensure a better outcome. This is the best way to live chat with GameStop because 20,202 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case GameStop usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at https://care.gamestop.com/ are used to handling Missing order, Lost Gift Card, Account Access, Refund a Charge, Gift Card Code Won't Work and other customer service issues. When you chat with GameStop agents, they are most likely chatting with you from their call center located in Texas. Live chat is rarely available 24/7, and this department is open Mon-Fri 8am-5pm CST. It's hard to tell if companies like GameStop offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting GameStop with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting GameStop

While GameStop does offer live chat as a way to get help, they also have a phone number. In total, there are 8 ways to get in touch with them. The best phone number for GameStop is their 800-883-8895 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact GameStop? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are GameStop and GetHuman affiliated?

GetHuman and GameStop have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

GameStop Contact Info

Information that GetHuman and its users have gathered about how to best reach GameStop
GameStop Phone NumberMore GameStop Contact Info

Which Companies Offer Chat-based Customer Service?

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