Epson Live Chat

How to chat with Epson by GetHuman

Current Wait: 1 mins (avg 1)
Hours: 24 hours, 7 days
Click "Send a Message" on the right
Why did you want to chat with Epson?

Topics from recent customer chat windows

Regarding black marketing of epson printers
My epson printer isn't printing even though i have colored ink in it. Keeps saying error.
I have just loaded new ink cartridges, Epson ** with the daisy on the packet, into my E...
I have a DS **** scanner. I'm getting a pop up stating the scanner is in use please wai...
Printer error message the ink pad needs service contact epson
My machine is ET-**** is just about brand new. I've hardly used it but today I have a...
Ink pad error end issu
We have barely used our epsom et**** printer. Maybe *** items printed. Now says “WiFi i...
Hi my name is Gigi I live in Las Vegas. I've been looking fir for a Epson xp **** for a...
Want to factory reset
Help.**Where is my shipment? When can we expect to receive?**$***.** worth of ink order...
the colours for my fotos are no good
The ink is not being recognized and it is new ink cartridge
I cant set up my wifi for my Epson printer can you help me?
Help me with my issue

Epson Live Support Statistics

Live chat starting point
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:45pm
Average wait1
Current wait1
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication63%
Quality of help84%
Customer votes44,330
Information last updatedFri Nov 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-533-3731

Chatting with Epson Customer Service

Live chat with Epson by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Epson about. We can usually help ensure a better outcome. This is the best way to live chat with Epson because 8,334 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Epson usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at are used to handling Track an Order, Refund a Charge, Order Ink, Replacement Part, Device Support and other customer service issues. When you chat with Epson agents, they are most likely chatting with you from their call center located in Englewood, CO or El Salvador. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Epson offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Epson with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Epson

While Epson does offer live chat as a way to get help, they also have a phone number. In total, there are 4 ways to get in touch with them. The best phone number for Epson is their 800-533-3731 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Epson? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Epson and GetHuman affiliated?

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Epson Contact Info

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